GENERAL INFORMATION Inclusive Prices


2016 and 2017 tour prices are per person in U.S. dollars. Price includes all accommodations, airport transfers, entertainment, special dinners, on-tour transportation, sightseeing, luggage handling, and services of the Tauck Director and local guides. Meals are included as specified in the itinerary.


Hotel Accommodations – Tauck’s price includes all hotel accommodations with private baths. Two-bedded rooms are reserved in most hotels. Triples are usually two-bedded rooms plus a rollaway cot and are not recommended for comfort.


Internet – Complimentary basic Internet where available in hotel rooms; service levels are not guaranteed.


Tauck Director – Each tour is conducted by a Tauck Director who remains with the group throughout the duration of the tour. They are professional employees of Tauck.


Gratuities – All appropriate gratuities for luggage handling, bellmen, doormen, dining room servers, housekeepers and local guides are included.


Luggage Handling & Restrictions – Luggage handling is included in the tour cost. Due to space restrictions, we ask that you please limit your checked luggage to one suitcase per person weighing no more than 50 lbs. (23 kg) and with overall dimensions (length + width + height) not exceeding 62 inches. Most airlines require that checked luggage not exceed a weight of 50 lbs. per piece. Luggage exceeding the maximum restrictions is subject to expensive overage fees or is at risk of being left behind. Many airlines are now charging fees for checked luggage, regardless of the number of bags. Airlines revise luggage policies frequently, and often without notice; therefore Tauck cannot be held liable for additional fees or inconveniences imposed by the airline. We urge you to check with your airline before traveling to verify current number, size and weight limits. Guests on tour should limit their hand luggage to a small carry-on piece and only those items needed during the day.


On-Tour Flights


On-Tour Flights – Some itineraries require on-tour flights as an integral part of the travel experience as specified on tour pages. While the airfare is often not included in the cost of the land trip, these flights must be purchased through Tauck as part of the tour package. Refer to pricing grid on tour pages or ask at booking.


Not Included


Airfare to the tour departure point and from the tour ending point is not included. Airport tax and departure taxes are not included.


Gratuities to Tauck Directors and Drivers are not included on land journeys and should be extended on a voluntary, individual basis.


Hotel Rooms Before or After Tours – To avoid jet lag, many guests prefer to make hotel arrangements before their tour departs. As a service, Tauck will make hotel reservations before or after your tour on a space available basis upon request. Hotel charges will be added to your tour cost. Note: Airport transfers are included for these bookings; ask when booking.


Personal Expenses such as phone calls, room service, alcoholic and bar beverages, mineral water, soft drinks, laundry, airline excess luggage charges and other optional incidental extras are not included.


Luggage Responsibility – Although every effort is made to handle guests’ luggage carefully, we cannot be responsible, assume liability or accept claims for loss or damage to luggage and personal effects. It is important to have adequate insurance to cover these eventualities. See Tauck’s “Guest Protection.”


Before You Go


Itinerary Changes & Price Flexibility – Tauck pledges to make every effort to operate all tours as advertised. Tauck reserves the right to alter or curtail the itinerary, or substitute sightseeing, hotels, and / or conveyances as deemed necessary. Any savings realized by these changes will be refunded to passengers. Any resultant added expense will be covered by Tauck. Note: Although not expected, prices in this brochure may be modified due to unexpected significant external factors not forecasted at the time of printing.


Airline Security Measures – The Transportation Security Administration requires all passengers to provide their name as it appears on the government-issued photo I.D. or passport to be used while traveling, their date of birth and gender when making airline reservations to fly to, from and over the US to the airlines. This information will be requested at time of booking for all flight arrangements made through Tauck.


Air Services – International airfare may be purchased through Tauck for travel originating in the United States. By using Tauck’s air services, you agree that Tauck, in purchasing, selling or otherwise arranging air transportation, is acting only as your agent and is not liable or responsible for any accident, death, personal injury, illness, property damage, delay or other loss or expense of any nature whatsoever arising directly or indirectly out of any act of God, or any actions or omissions (including any failure to provide services) or default of, any carrier. All carriers are independent contractors and are not owned, managed, controlled or operated by Tauck. Your airline ticket constitutes a contract between yourself and the airline (and not Tauck), even if purchased through Tauck. Tauck is not liable for, and does not assume responsibility or accept claims with regard to, seat assignments, name changes, schedule changes, flight changes, cancellations, claims for a refund or reimbursement of airline ticket fees, or any other loss or expense incurred by you for any reason whatsoever (including, without limitation to bankruptcy, insolvency, reorganization of a carrier or similar relief from creditors) when purchasing or using the carrier’s services. Tauck must handle ticketing for Tauck’s special fares, which are subject to availability and cannot be guaranteed


Call your travel agent or Tauck at 800-468-2825


until reserved. Special fares cannot be combined with any other promotional offer. Tauck’s air services must be purchased in conjunction with a Tauck tour. Electronic ticket numbers will be mailed with final documents. Should you cancel or change your air before or after departure, all airline cancellation and change fees will apply.


Membership & Health – Membership will be granted to all persons. Travelers should be in reasonably good health. Our journeys are active adventures which may include considerable walking on uneven terrain, involve stairs and steep inclines and touring at high elevations, frequently in warm weather. Please consult your physician for pre-departure health advice. Tauck reserves the right to terminate the tour of any persons who are abusive of others or whose behavior disrupts the tour.


Travelers Needing Special Assistance – These are active journeys which cannot accommodate physical limitations necessitating walkers, wheelchairs, motorized scooters, or the like.


Photography and Video on Tour – Occasionally, Tauck will use photographs and / or video taken by fellow guests or your Tauck Director on tour for print, Internet and other media promotional purposes. If you prefer that your image not be used in any marketing activities, please notify your Tauck Director at the start of your tour.


How To Make A Reservation


To make a reservation, see your travel agent or phone Tauck with full first and last name (as it appears on your passport or government-issued photo I.D.), address and hometown of all persons. We will verbally give a “Deposit Due Date” up to which time space is tentatively held.


Tauck 10 Westport Road Wilton, CT 06897 United States


Phone: (800) 468-2825 Email: info@tauck.com Mon – Fri: 8:00 AM – 9:30 PM New York City time Sat: 9:00 AM – 5:00 PM New York City time


Sun: 12:00 Noon – 5:00 PM New York City time Phone:


In the UK: 0800-810-8020 In Australia: 1-300-750-098 In New Zealand: 0-800-500-732 In Hong Kong: 852-3678-2031 From South Africa: 0800-990-476 Other Countries: USA (203) 899-6500


Fax:


Freefax from South Africa: 0800-998-265 Other Countries: USA (203) 899-6602


Email:


UK: tauckreservations@tauck.co.uk Australia: tauck@traveltheworld.com.au New Zealand: info@cruiseworld.co.nz Hong Kong: tauck@pam.com.hk Other Countries: tauckrez@tauck.com


Tour Pricing – Doubles are priced for two people sharing a room; two-bedded rooms are usually reserved for doubles. The tour price for rooms occupied by one person is higher than those where two or more persons share the cost of a room.


Deposit Date – To hold space up to time of “Final Payment,” a deposit for each tour booked must be received by “Deposit Due Date” or space is automatically released.


Deposit fees are:


$350 per person – Most national park journeys $525 per person – Grand Canadian Rockies, Spirit of the Desert


Final Payment is due at Tauck’s Wilton, CT office 60 days before departure. Any bookings without full payment at this time may be subject to cancellation without notice.


Final Documents, which may include electronic ticket numbers when applicable, are sent by first class mail upon receipt of final payment. They include joining instructions, hotel lists, itinerary, reading list, clothing suggestions, luggage tags, and other pertinent information. We recommend overnight mailing service for any reservation that is made within 30 days of the tour departure date to ensure timely delivery. The additional expense will be added to your tour cost and must be included in your final payment.


• Medical Expense – Reimburses covered medical expenses incurred in the event you become injured or sick during your trip.


• Baggage / Personal Effects Protection – Provides reimbursement in the event your luggage or personal effects are lost, stolen, damaged or delayed during your trip.


• 24-hour Worldwide Emergency Assistance Services – Provided by On Call International


The Guest Protection fee for 2016 national parks journeys is as follows: $199 per person – Most national park journeys $250 per person – Best of Hawaii $295 per person – Grand Canadian Rockies, Spirit of the Desert


The Guest Protection fee for 2017 national parks journeys is as follows: $220 per person – Most national park journeys $270 per person – Best of Hawaii $320 per person – Grand Canadian Rockies, Spirit of the Desert


This protection provides insurance coverage that applies only during the covered trip. You may have coverage from other sources that provides you with similar benefits but may be subject to different restrictions depending upon your other coverages. You may wish to compare the terms of this policy with your existing life, health, home and automobile policies. If you have any questions about your current coverage, call your insurer, insurance agent or broker.


Travel insurance is underwritten by: Transamerica Casualty Insurance Company, Columbus, OH; NAIC #10952, (all states except as otherwise noted) under Policy/Certificate Form series TAHC5000. In CA, HI, NE, NH, PA, TN and TX Policy/Certificate Form series TAHC5100 and TAHC5200. In IL, IN, KS, LA, OH, OR, VT, WA and WY Policy Form #’s TAHC5100IPS and TAHC5200IPS. Certain coverages are under series TAHC6000 and TAHC7000.


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*Extreme Circumstances: In the event of an act of God, war (whether declared or undeclared), terrorism, accident, natural disaster, outbreak of disease, or other event or circumstance beyond our control that contributes to or results in cancellation rates above our historical cancellation rates in the absence of such event or occurrence, Tauck reserves the right to issue a credit to you in lieu of a money-back refund, applicable to a future Tauck journey.


If You Have To Cancel


Cancellation Fees – Regardless of reason, cancellations result in costly charges from travel and hotel providers covering penalties and fees incurred by canceling confirmed bookings. Therefore, the fees listed herein will apply.


Guests choosing to purchase Tauck’s Guest Protection will incur Loss of Guest Protection Fee, per person.


Guests choosing not to purchase Tauck’s Guest Protection incur cancellation penalties as follows:


2016 & 2017 National Park Journeys


• 60 days or more before departure $350 per person – Most national park journeys $525 per person – Grand Canadian Rockies, Spirit of the Desert


• 59-8 days before departure $600 per person – Most national park journeys $925 per person – Grand Canadian Rockies, Spirit of the Desert


• 7-1 days before departure $900 per person – Most national park journeys $1500 per person – Grand Canadian Rockies, Spirit of the Desert


Time of cancellation will be when notice is received in our Wilton, CT office.


In the event of an unforeseen circumstance beyond our control, Tauck reserves the right to amend the cancellation terms and / or the Guest Protection terms outlined.


Tour Interruption Fees – If you have to interrupt your tour en route, you may be entitled to a refund for the unused land portion if it exceeds 24 hours; certain restrictions apply. Such refunds are based upon the number of overnights missed less a fee of $40 per person per day for unused transportation and other fixed expenses.


Partial Room Cancellation – A person canceling or leaving a tour while a roommate remains constitutes a cancellation of one type of accommodation and rebooking of another. The price charged the remaining person is the new, higher price for the new accommodation.


Under Tauck’s Guest Protection Product, you will receive the following:


Section I: Cancellation Waiver – Provided by Tauck Should you have to cancel your trip for any reason, Tauck’s Cancellation Waiver reduces the regular cancellation fees outlined herein, provided we are notified of cancellation before your trip departs. Certain terms and restrictions apply – see below*:


Section II: Travel Insurance Benefits – Underwritten by Transamerica Casualty Insurance Company Should you have to cancel your trip due to illness, injury, death or other covered reason, any cancellation or airline penalties not refunded by Tauck under Section I’s Cancellation Waiver would be reimbursable under Section II. This Protection also provides 24-hour emergency assistance services as well as:


• Trip Delay – Provides reimbursement for missed, prepaid travel arrangements if you are delayed by a common carrier, natural disaster, unannounced strike, or other reasons as cited in the plan.


To opt out of Tauck mailings, please call 1-800-468-2825. Tauck® is a registered service mark of Tauck, Inc.


tauck.com/parks CST#2016001-20 55


Special thanks go to our guests, friends, families, travel partners and suppliers for the photography featured in this brochure.


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