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YEARS


Trainee of the year Gemma Weston of J & E Hall and Sam Mills of McFarlane Telfer T


he Trainee of the Year category ultimately came down to two outstanding candidates, and even examining their


entries down to the finest detail, the judges could not put one above the other. Ms Weston and Mr Mills have both demonstrated self-motivation, initiative and people skills in terms of both customers and working as part of a team. Mr Mills has demonstrated focus, energy and a hunger to learn, with a can-do attitude. He is passionate about becoming a well-rounded, multi-skilled engineer. Ms Weston embraces the challenges the job can bring, tackling issues methodically. She has a positive attitude to solving problems and tasks given to her and is not afraid to ask questions and understand where she can improve and develop.


Industry Initiativeof the year


Online training for HVAC engineers Mitsubishi Electric


M


itsubishi Electric’s newly developed online training


courses have made training on heat pumps and air conditioning more accessible than ever and reached far more engineers than previously possible.


The blended learning programme has also reduced costs for customers by 65%, saved significant ‘off- tools’ time for engineers, whilst lowering their carbon footprints by removing the need for travel, and made the courses accessible at a time to suit individual requirements of the attendees. 80% of the learning is done


in the customer’s own time through an


online portal and this learning is followed by virtual workshops which are delivered in two hours.


This blended learning approach has


increased the volume of attendees on any course from 12 to 90 and increased delivery efficiency by over 800%.


Over 4,000 people have attended courses since the first pilot was launched in July 2020 and there has been fantastic feedback from them with an amazing 99% saying that they would recommend the training to others.


In survey after survey, our trainers have


been praised for making the course so accessible, clear and easy to understand.


48 May 2022


www.acrnewsawards.com


Dominic Holland (left) with Gemma Weston of J & E Hall Sam Mills of McFarlane Telfer as well as award presenter Miriam Rodway (far right) from the Institute of Refrigeration.


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