In a
association with th
NEWS ShopTalk C o-op has set out plans to
extend its reach in online sales in 2020 as well as to enhance
its product offer, with a new plant- based private label range under the
innovative meal solutions to the growing vegan market, making it easier for shoppers to buy into meat-free options. While the total range of 35 lines will be stocked in 300 larger Co-op stores, select lines will be available in 2,000 further Co-op stores.
Jo Whitfield, chief executive GRO sub-brand.
Over the next 12 months same-day delivery services will be made available across almost 100 towns and cities. Currently available in London and Manchester,
shop.coop.co.uk will reach 250 stores in the year, with Brighton, Bournemouth and Southampton
amongst the first new cities to get the service. Meanwhile ordering through Deliveroo will be extended to 400 stores, allowing customers to shop a range of non-perishable products for delivery within 30 minutes.
Launching in January 2020 Co-op’s new GRO range will add a specific plant-based sub-brand to the Co-op private label portfolio. GRO will bring
Co-op Food, commented: “At Co-op we make it easier to get products when you need them and we stay close to our customers’ changing requirements. We have to provide fantastic products and services with strong ethics and a purposeful focus on convenience. .”
A
sda has kicked off the new year with appointments to its executive board, including a
new chief customer officer and chief operating officer.
Chief executive Roger Burnley has announced that Anna-Maree Shaw will take on the role of chief customer officer.
Ms Shaw is managing director of
her own company, Customer Dialogue, and is currently working at the
University of Queensland developing I
n its latest trading update, for 13 weeks to 28 December, M&S has reported total group sales down
a digital strategy and roadmap as part of its total customer experience programme.
Mr Burnley also announced that Helen Selby will join as general counsel and company secretary following Alex Simpson’s departure last year.
Ms Selby trained in private practice
0.7%. However, behind this, the performance of its core UK business was stronger with like-for-like sale positive in the period; up 0.2%.
Furthermore, the food division proved the growth driver, with a market- beating +1.5% offsetting a 3.7%
decline in its Clothing and Home sales. In the period when the Kantar
before moving into in-house roles and grocery market measure recorded has worked primarily in food retail manufacturing and grocery, having been general counsel and company secretary at Hovis and most recently at Mars Wrigley UK.
Meanwhile, Asda’s senior vice president of operations, Anthony Hemmerdinger, has been promoted to chief operating officer, expanding his remit across technology and property.
growth of just +0.2%, M&S Food achieved like-for-like sales of +1.4%. The business has flagged that the two key trading weeks around Christmas saw the food division trading
particularly strongly; supported by improving volumes, with customers responding positively to a more competitive value proposition and more relevant product innovation. Steve Rowe, chief executive,
M&S commented: “We delivered an improved performance in Q3 across both main businesses. The food business continued to outperform the market.
“As we drive a faster pace of
change, disappointing one-off issues – notably waste and supply chain in the Food business – held us back from delivering a stronger result.”
Bond 6 www
www.bond-group.com
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