for everyone else?” If you are leading or working with others, the value of diverse thought leads to better business decisions. My ask of the audience is what can you do to create that sense of belonging in your businesses?
Tell us a little about your mentors? It takes a village for anyone’s career and mentors are a critical piece to that because they add the guidance and safe space to ad- vance your career. Advocates and sponsors are just as important. Often, I looked to my supervisors to take on a mentorship role and even after I left those positions, they remained my mentors. A good leader will not give you the answers, they will provide you with questions and help guide you to get to the answer on your own.
How are you going about mentoring others? My mentees would say “she’s tough.” I assign homework…I ask probing questions and get my mentees to tell me what they are going to work on moving forward. The mentee needs to drive the relationship. The follow-up needs to be there. The mentee needs to really want the relationship. It is a two-way exchange. I will always learn something from my mentees. It is not a one-sided relationship.
Overall, what’s your advice for advancing in this industry? I am an advocate for bringing your full self to work every day because that is when you can be the most productive and the hap- piest. Regardless of the industry, you’re in the business of people – how you lead others, how you treat others, and how you work through others, it all makes a difference. I am also an advocate for DEI. If you don’t have the diversity of thought or experiences, you’re missing out. We all can benefit from our differences.
How do you show up as a leader? When I was new to Starbucks, all I knew was how to work in an all-male dominated industry from my days at ExxonMobil. Essentially, I didn’t know what I didn’t know. I learned that I needed to read the room and change the way I approached people and projects. I needed to make sure to value people, make them feel like they are part of a team and support them in a construc- tive way. This is where I learned empathetic leadership, where I needed to pivot from being “bossy” to leading with empathy and grace. I am always open to criticism because I can take what I hear from my “critics” so that I can learn and grow as a leader.
Take Advantage of WIL Programs and Upcoming Events:
WIL Mentor Match Program WIL’s Mentor Match Initiative is designed to provide this support for women in the senior living industry. When senior managers or executive directors, both women and men, are available on a one-to-one basis to regularly listen to younger women’s questions and concerns, and to share their experiences and insights, women are more satisfied at work and more likely to have successful careers. Argentum's Women in Leadership committee has received overwhelming participation for its first-ever Mentor Match initiative. Some 70 women will participate in the first class of 2022!
Learn more at
argentum.org/research-and-initiatives/women-in-leadership.
WIL Mentor Zoom Calls Connect and grow with other women in leadership by participating in the Women in Leadership Mentor Series. In these Zoom calls, you’ll hear directly from female leaders as they share effective practices and some of the lessons they have learned along the way.
Register at
argentum.org/research-and-initiatives/women-in-leadership.
NOVEMBER/DECEMBER 2022
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