ADVERTISEMENT FEATURE
70 YEARS OF INNOVATION...
THE LATEST ENHANCEMENTS TO MOBILE, DATA REPORTING AND A RANGE OF SEAMLESS SERVICES ENSURE AVIS CONTINUES TO DELIVER FOR BUSINESS TRAVELLERS
IN 1946, A DISGRUNTLED FORMER US ARMY AIR FORCE PILOT, fed up with landing in obscure airfields with no ground transportation, came up with the idea of renting cars at airports. The 31-year-old entrepreneur’s name was Warren Avis who, with just three cars to his name, founded what was then Avis Airlines Rent a Car System – the world’s first airport car rental operation – heralding the start of 70 years of innovation. The catalogue of ‘firsts’ is unquestionably impressive. Wizard, the industry’s first real-time information management and reservations system was launched in 1972, and was followed by Avis InterActive, the industry’s first internet-based reporting system; Avis Assist, the first handheld GPS system; Avis Connect, the industry’s first portable wireless internet – the list goes on and on. Today, that spirit of innovation means
that Avis has developed an arguably- unrivalled reputation as the corporate travel sector’s provider of choice. Avis offers a complete business solution that not only recognises – and rewards – business travellers themselves, but also provides travel managers and buyers with the efficient and cost-effective services they require. To ensure rentals are as simple and straightforward as possible, Avis agents are equipped with mobile Rapid Return devices to speed up the pick-up and drop-off process for customers – services will be further enhanced by the introduction of new mobile tools to improve the customer experience when checking for vehicle damage – for example, real-time photographs when the vehicle is returned. The Avis Preferred loyalty scheme
ensures that frequent travellers’ paperwork is pre-prepared, so all they have to do is pick up their keys and drive away. Under the Avis Delivers initiative, cars can be delivered to the employee’s home or office. In the quest for finding ways to
improve the service offered, as well being the only vehicle rental company
“They have places to go and people to see, and take the understandable view that wasted time is wasted money, which they, and their employers, can ill-afford”
located on airport at Heathrow Terminal 5, Avis has expanded its presence with 15 priority pick-up spaces at Heathrow Terminal 2 – thereby ensuring a quicker transfer for the business traveller to their final destination. “For the driver, it is important that we make the rental process as quick, and as pleasurable, as possible,” says Nina Bell, Avis Budget Group managing director for Denmark, Norway, Sweden and the UK. “They have places to go and people to see, and take the understandable view that wasted time is wasted money, which they, and their employers, can ill-afford” To enable travel buyers and managers, Avis offers customised- booking microsites, full compatibility with existing booking channels, monthly management information
reports and, of course, dedicated account management. Plus, alongside short-term car hire, Avis Flex is the option of hiring for 28 days or longer as an alternative to leasing. On a wider scale, as a partner of the Guild of Travel Management Companies, Avis supports research and education initiatives that benefit the corporate travel sector as a whole. The company’s renowned ‘We Try Harder’ advertising campaign is as true today as it was when launched more than 50 years ago. Warren Avis’ entrepreneurial spirit lives on.
For further information on
Avis business solutions visit
www.avis.co.uk/business
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