Best Self-Booking Tool CLICK TRAVEL CLICK TRAVEL is a modern travel management company that combines industry-leading customer service with its own technology, to help organisations manage and improve their business travel. Aggregating content from multiple distribution networks into a unique single platform, Click gives organisations the control to drive savings through behavioural change and policy compliance. Shortlist: Concur, Egencia, Groundscope, HRS, Trainline
Best Ground Transportation TRISTAR WORLDWIDE CHAUFFEUR SERVICES TRISTAR WORLDWIDE CHAUFFEUR SERVICES continues to develop and promote itself as a world leader in ground transportation. It has become one of the world’s largest ground transportation providers and continues to grow, building on its global presence with the addition of trusted affiliates, and closely monitored safety provisions and innovations. Highly commended: EConnect Cars Shortlist: Groundscope, TBR Global
Best Car Rental Company ENTERPRISE ENTERPRISE, along with its sister company National, prides itself on providing exceptional service to suit all business travellers. With thousands of branches across every continent, and over 400 in the UK alone, Enterprise/National delivers an impeccable, convenient rental experience. Highly Commended: Europcar Shortlist: Avis Budget UK, Hertz, Sixt Rent a Car
Best Corporate Card Provider AIRPLUS INTERNATIONAL AIRPLUS INTERNATIONAL is a leading specialist in corporate payment and management information, providing customers with better data that aids reconciliation, travel compliance and supplier negotiations. With 25 years’ experience, it offers products to over 40,000 customers on a global basis, including corporate cards, centrally- billed accounts, virtual card solutions and expert reporting tools. Shortlist: American Express Corporate Payments, Barclaycard
Best Rail Operator VIRGIN TRAINS VIRGIN TRAINS has operated the West Coast franchise since 1997, serving key UK cities including London, Birmingham, Manchester, Liverpool and Glasgow. It is committed to delivering a high-speed, high-frequency service, offering shorter journey times, more comfortable travel and excellent customer service. Virgin Trains carries more than 34.5 million passengers a year. Shortlist: Eurostar, Great Western Railway
Best Short-Haul Airline FLYBE FLYBE, Europe’s largest regional carrier, operates more UK services than any other airline, providing convenient, time-saving travel for local regional customers within the UK and Europe. Its high frequency network, providing up to nine flights per day on key corporate routes, is why 40 per cent of Flybe’s passengers travel for business-related purposes. Shortlist: British Airways, Easyjet, Fastjet, KLM Royal Dutch Airlines
BUYINGBUSINESSTRAVEL.COM
The judges were impressed by Click Travel’s outstanding adoption rate of its online booking tools, its excellent customer satisfaction rating and its continued investment in technology.
Tristar was deemed to be a first class entry. The judges liked the global coverage, the Platinum service guarantee, impressive accident prevention measures using innovative technology, and some good corporate social responsibility credentials, including a Sustainability Charter.
This winning entry was outstanding, highlighting an impressive network, plenty of innovation, growth, high satisfaction levels and excellent testimonials, plus the judges liked the company ethos.
The judges described Airplus as a first class leader in the sector, with a complete solution, clearly client-focused and dedicated to continuous improvement. It is a company that measures success both qualitively and quantitively.
The judges said this winner had demonstrated some significant improvements and innovation. There is also good community engagement under its corporate social responsibility programme.
New routes, especially those out of LCY, and the fact that 40 per cent of its passengers are flying for business-related reasons, highlight the fact that Flybe is an airline very much geared to the corporate market. A three-year transformation programme is showing encouraging results.
BBT MARCH/APRIL 2016 51
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