ISSUE 79 MARCH/APRIL 2016 FOR COMPANY TRAVEL & MEETINGS BUYERS
Simply the best 2016 Business Travel Awards – the winners
Privacy matters Keeping your travellers’ data safe
Upgrades galore Airlines investing in premium cabins
EVOLUTIONARY THINKING
...AND THE DISRUPTION OF MANAGED TRAVEL
EDITOR’S LETTER PAUL REVEL
1 BBT NOVEMBER/DECEMBER 2014
BUYINGBUSINESSTRAVEL.COM OUTBOUND... ISSUE 79
Editor Paul Revel Digital Editor Tom Newcombe Executive Editor Bob Papworth Managing Editor Mike Toynbee Art Directors Annie Harris and Javier Otero Designer Javier Otero Sub Editor Richard Rees Contributors Caroline Allen, Simone Buckley, Mark Caswell, Catherine Chetwynd, David Churchill, Amon Cohen, David Cullum, Nick Easen, Martin Ferguson, Rob Gill, Neha Gupta, Michell Harbi, Katie Krater, Gareth Morgan, Gary Noakes, Dave Richardson, Ian Skuse, Jenny Southan, Paul Wait Publisher Chris Mihalop Events Manager Emma Gordon Marketing and Circulation Kirsty Clark Production Manager Jamie Halling Editorial tel number +44 (0)20 7821 2715 Editorial fax number +44 (0)20 7821 2701 Email address
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buyingbusinesstravel.com COLUMNISTS
WE CAN NOW LOOK FORWARD to more than three months of relentless EU referendum campaigning. Already we’ve heard a barrage of opinions masquerading as truths – from both sides of the debate.
No doubt we’ll be evaluating the implications of the vote on June 23 for business travel, but in the meantime we’re looking at issues both farther afield and closer to home. Risk and security is a global arena, and has been widely discussed – at our BBT Forum in Dublin (p18) and the Business Travel Show (p76) – while we have startling risk stats in Databank (p22) and expert advice in our feature on the subject (p86). It’s not that the world is a more dangerous place for business travellers – it’s that the danger is more visible; and today, there’s more technology to help mitigate it. And technology continues to be at the core of change in our
sector, whether it’s predictive shopping (p20), your relationship with your TMC (p56) or the rise of the ‘corporate citizen’ in so-called Managed Travel 3.0 (p72). Business travel reaches well beyond Europe’s borders – and
here we analyse the mixed messages about China’s economy (p42) and visit India’s ‘Start-Up Capital’, Bengaluru (p110). Meanwhile, Amon Cohen shines a stark spotlight on the privacy problems created when your travellers’ data is stored in the US (p38). And both in and out the EU, a visa expert looks at how the weakening of the Schengen Agreement by the migrant crisis, and new US visa restrictions, could impact your road warriors (p113).
So whatever the outcome in June, you will continue to operate in an environment where, as one of our commentators puts it, “the only constant is change”. Apart, of course from one reliable, enduring truth: not a single shovel has yet disturbed the ground to start building that new runway...
Amon Cohen is a specialist business travel writer, conference moderator and media trainer. p38
Gareth Morgan is a political lobbyist and director with Cavendish Communications (
cavendishpc.co.uk). He is an advisor to the GTMC. p41
Martin Ferguson is a freelance journalist, communications consultant and event moderator. p42
Paul Wait is chief executive of the Guild of Travel Management Companies (
gtmc.org). p119
Caroline Allen is the Association of Corporate Travel Executives’ regional director (
acte.org). p119
Ian Skuse is a partner in Blake Morgan’s Aviation team (
blakemorgan.co.uk). p120
Simone Buckley is chief executive of the Institute of Travel & Meetings (
itm.org.uk). p122
BUYINGBUSINESSTRAVEL.COM
BBT MARCH/APRIL 2016
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