DOCUMENT & DATA MANAGEMENT
BIG DATA CAUSES CHAOS
Eileen Sweeney, SVP and General Manager of Data Management, Iron Mountain explains how to get archives back on track in the aftermath of Big Data.
There’s no doubt that organisations of all sizes and across industries are drowning in Big Data, and the volume of information being collected will only continue to increase in the coming years. Hard drives, servers, file cabinets and storage facilities across the UK are at capacity. What most people don’t know, however, is that massive amounts of data are also leading to cluttered archives and inefficient strategies that keep organisations from mining insights that could otherwise improve business outcomes.
WHAT IS DATA ARCHIVING AND
WHY IS IT IMPORTANT? Not to be confused with data backup, point-in-time copies of production data for operational or disaster recovery, data archiving is the process of storing fixed content for future retrieval and use. While archiving data has typically meant moving less frequently accessed static data into long-term storage, archiving now includes strategies such as archive in-place, data warehousing, and fully indexed content placed on near-term storage solutions all designed to allow greater accessibility to data. These strategies make it faster and easier for organisations to meet increased legal and regulatory demands and create opportunities for businesses to synthesise the information necessary to inform critical business decisions.
A recent study sponsored by Iron Mountain, “Mining for Insight: Rediscovering the Data Archive,” with research and analysis by IDC, confirmed that organisations
30 | TOMORROW’S FM
are indeed drowning in data and unable to effectively mine their data archives for key insights. However, the findings also indicate that a subset of organisations are in fact successfully leveraging their data archives and the benefits are impressive – as much as an additional $10M in cost savings from streamlined IT and customer service operations.
“ONLY 32% OF COMPANIES ARE ACTUALLY USING ARCHIVES FOR
BUSINESS ANALYSIS.” MORE DATA,
MORE PROBLEMS To start, the study found that most UK businesses (5%) maintain up to five separate electronic archives, and are archiving a range of structured and unstructured data – not just email and files. Among the respondents, 67% archive application, database and structured files, 60% archive, 43% archive Web 2.0 content (corporate blogs, corporate WIKIs, RSS, etc.) and 47% archive voice data, e.g. call center records, and voicemail.
Without a clear process and pressure from the top to implement Big Data programs, more than 48%of organisations simply archive
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