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NURSE CALL SYSTEMS


On Call for Change


Mike Adams, Managing Director at Agenda IT, explores how technological advances can modernise communications, reduce costs and improve patient care.


Whether you are running a ten bedroom care home or multiple sites across the country, technology and communications plays a vital role in providing the high levels of care needed for residents. Typically, the majority of care homes reply on a multitude of different systems and devices to support them day to day. Things like pull cord systems for emergency response, buzz entry facilities main access doors and telephone equipment for managing calls from carers or suppliers.


There are different set ups, systems and pieces of software for managing


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everything individually. However, as technology has moved on there is now no longer any need to have all of these standalone procedures that are costly and difficult to manage and maintain. A care home can join all of this together with one system that does it all, allowing for reporting, tracking and increased accountability.


So what does this actually mean for those managing a care or nursing home? How will new technology help with the current challenges? What new systems are available and what are the potential benefits?


Current Challenges If care home managers currently have lots of systems all doing different things, the main drawback is that each system is just doing one thing for, meaning there is no integration. So for instance, a resident may pull the help cord if they fall over in the shower and this sends an alert to the nurse’s station or a pager, but often that is all it will do. The event, the time, if anyone responded to it and if the alert was cancelled tends not to be recorded or stored anywhere.


www.tomorrowscare.co.uk


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