Compliance to BY GEORGE GILPATRICK, CAHILL SWIFT
The path to becoming a drug and alcohol testing collector has hundreds of potential starting points. Walk-in clinic, chiropractor, Third Party Administrator (TPA), and occupational health facility are just a few of the beginning seeds in the formation of a collection site. Many businesses are born from the determination of a single entrepreneur who feels that their approach is not only better and potentially marketable, but lucrative. While the origins of a collection site can be innumerable, like any business, merely surviving can be a challenge.
thoroughly established. If you are certain that you can do the job competitively, you need to have clients. Te list can be small at first, but you still have to work out efficient billing and accounting structures with clients, laboratory accounts, medical review services, or on-site verification. Te marketplace at this level of basic performance can be crowded, as you may be competing against other collection sites where drug testing is a minuscule slice of their overall business. Once you become proficient, you may be able to work up to the next tier of service. Becoming competitive in your field means that you are reliable, fairly priced,
TO 8 datia focus
have a viable business at all, the initial necessary elements must first be
and your roster of accounts is growing. Your marketing efforts are beginning to produce new accounts, and your reputation is burgeoning. It is in this tier that you begin to develop and hire other collectors or staff, and the daily client operations require not only management and administration but all of the hand- holding and conflict resolution that is expected with good service. You are likely a good communicator and you offer a wider scope of services to several client types, both federally regulated and non-regulated. Collectors in this tier offer better hours of service and will likely offer an on-site testing component for larger accounts. It is also expected that those in this tier have a positive and accommodating manner with
Spring 2016
Excellence From
Page 1 |
Page 2 |
Page 3 |
Page 4 |
Page 5 |
Page 6 |
Page 7 |
Page 8 |
Page 9 |
Page 10 |
Page 11 |
Page 12 |
Page 13 |
Page 14 |
Page 15 |
Page 16 |
Page 17 |
Page 18 |
Page 19 |
Page 20 |
Page 21 |
Page 22 |
Page 23 |
Page 24 |
Page 25 |
Page 26 |
Page 27 |
Page 28 |
Page 29 |
Page 30 |
Page 31 |
Page 32 |
Page 33 |
Page 34 |
Page 35 |
Page 36 |
Page 37 |
Page 38 |
Page 39 |
Page 40 |
Page 41 |
Page 42 |
Page 43 |
Page 44 |
Page 45 |
Page 46 |
Page 47 |
Page 48 |
Page 49 |
Page 50 |
Page 51 |
Page 52 |
Page 53 |
Page 54 |
Page 55 |
Page 56 |
Page 57 |
Page 58 |
Page 59 |
Page 60 |
Page 61 |
Page 62 |
Page 63 |
Page 64 |
Page 65 |
Page 66 |
Page 67 |
Page 68 |
Page 69 |
Page 70 |
Page 71 |
Page 72 |
Page 73 |
Page 74 |
Page 75 |
Page 76 |
Page 77 |
Page 78 |
Page 79 |
Page 80