DATIA LEADERSHIP Sherri Vogler, Chairman Houston Medical Testing Services
Phil Dubois, Past Chairman DrugScan, Inc.
Andrew Powell, Treasurer Nursing Corps, Inc.
Scott Taillie, Secretary Alere Toxicology
Aaron Atkinson Quest Diagnostics
Jim Bentley Consultant
Lynn Carr RecoveryTrek
Sammie Dabbs AWSI
Daniel DiThomas i3screen
Brian Drew Nationwide Medical Review
Neil Fortner Avee Laboratories
James Greer Accredited Drug Testing, Inc.
Kirk Hardy The International Drug Detection Agency Ltd.
Jan Kornmann KorManagement Services, LLC
Shannon Lalley FTS International
Jo McGuire Five Minutes of Courage
Joe Reilly Joe Reilly & Associates, Inc.
Lisa Ruehle Workplace Drug Testing Consultant
Renee Schofield TSS, Inc.
Jacquie Sheehey Smart Start, Inc.
Elaine Taule NMS Management Services, Inc.
ADVERTISING To advertise in focus, call 202.337.1893.
DESIGN & PRODUCTION Blue House Design
SUBMIT AN ARTICLE: DATIA focus is the quarterly publication of the Drug & Alcohol Testing Industry Association. DATIA’s readership consists of industry professionals including collection facilities, laboratories, consortia/third party administrators, medical review officers, substance abuse professionals, hospitals, physician offices, treatment facilities, testing supply distributors and manufacturers, employers, government offices, and members of Congress. Our members provide services to over 1,000,000 employers and perform over 65,000,000 drug tests per year. If you believe that you have an idea or article of interest to our readers, please view the Author Submission Guidelines at
datia.org. You may also send inquiries and ideas to Adina Young, DATIA Communications Manager, at
adina@datia.org.
Disclaimer: All Rights Reserved. Reproduction of this publication in any form without prior written permission is forbidden. The information contained herein has been obtained from sources believed to be reliable. The Drug & Alcohol Testing Industry Association (DATIA) disclaims all warranties as to the accuracy, completeness or adequacy of such information. DATIA shall have no liability for errors, omissions or inadequacies in the information contained herein or for interpretations thereof. The views and opinions expressed herein are those of the author and in no way represent the views or opinions of DATIA. The reader assumes sole responsibility for the selection of these materials to achieve its intended results. The opinions expressed herein are subject to change without notice.
departments
4 Letter from the Chairman
6 Letter from the Executive Director
12 Best Practices 20 Business Sense 26 Trends in Drug Use
34 Washington Report 36 Getting to Know 38 Spotlight On
46 Focus on Alcohol Testing
54 Ask Alice
62 Marijuana Law Updates
index of advertisers 5
Accredited Drug Testing 800.221.4291 /
www.accrediteddrugtesting.com
7 19 IFC 11 25 IBC 15 59 27
Alere Toxicology 800.881.0722 /
escreen.com/eccf
BB&T Insurance Services, Inc. 800.356.9804 /
Insurance.BBT.com
Clinical Reference Laboratory 800.452.5677 /
www.crlcorp.com
Compliance Information Systems 800.647.9070 /
www.complianceinfosystems.com
DNA Solutions 866.362.9778 /
dnasolutionsusa.com
Draeger Safety Diagnostics, Inc. 866.385.5900 /
www.draeger.com
EMSI—Workplace Services 800.522.3674 /
emsinet.com
Encompass Compliance Corp 866.328.7487 /
www.EncompInc.com
GO2 Lab Media 877.822.4333 /
www.go2labmedia.com
Drug & Alcohol Testing Industry Association •1325 G Street, NW • Suite 500#5001 • Washington, DC 20005 phone: 800-355-1257 • fax: 202-315-3579 • web:
datia.org
39 55 61 31
Immunalysis Corporation 909.482.0840 /
immunalysis.com
Intoximeters, Inc. 314.429.4000 /
workplacealcoholtesting.com
OraSure Technologies, Inc. 800.869.3538 /
www.chooseintercept.com
PAS Systems, International
800.660.SNIF /
www.pasintl.com
33,47, Quest Diagnostics BC 800.877.7484 /
EmployerSolutions.com
69 77 73 49 Randox
+44 (0) 28 9442 2413 /
randox.com SCITECK
800.749.4537 /
www.sciteck.org
State Drug Testing Laws 954.255.8650 /
StateDrugTestingLaws.com
United States Drug Testing Laboratories, Inc. 800.237.2367 /
usdtl.com
66 Name that Drug
72 State Drug Testing Law 101
76 Industry Announcements 78 New Member Listing
contents cover features
8 From Compliance to Excellence By George Gilpatrick
16 Why Smart Marketers are Measuring Customer Effort as Part of the Customer
Experience Process By Jennie Lee-Pace
22 Why Every Employer Should Drug
Test for Marijuana By Bill Current
spring 2016 • Vol. 9 Issue 2
64 ELECTRONIC DRUG TEST PROCESSING FINALLY AVAILABLE
FOR REGULATED EMPLOYEES By Scott A. Taillie
28 Synthetic Cannabinoid Use in the Workplace Drug Testing 2011–2015:
Use Patterns and Prevalence By David Kuntz, PhD
40 Avoiding the Void: Transferring
Training Across Multiple Sites By Tamara Thomas
50 Public Employee Drug Testing Litigation Landmines and How to
Defuse Them By Tommy Eden
56 Choosing the Best Drug
Screening Specimen By Todd Simo, MD
70 DATIA 2016 Annual Conference—Be Sure to Visit The Exposition Hall
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