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DATIA LEADERSHIP Sherri Vogler, Chairman Houston Medical Testing Services


Phil Dubois, Past Chairman DrugScan, Inc.


Andrew Powell, Treasurer Nursing Corps, Inc.


Scott Taillie, Secretary Alere Toxicology


Aaron Atkinson Quest Diagnostics


Jim Bentley Consultant


Lynn Carr RecoveryTrek


Sammie Dabbs AWSI


Daniel DiThomas i3screen


Brian Drew Nationwide Medical Review


Neil Fortner Avee Laboratories


James Greer Accredited Drug Testing, Inc.


Kirk Hardy The International Drug Detection Agency Ltd.


Jan Kornmann KorManagement Services, LLC


Shannon Lalley FTS International


Jo McGuire Five Minutes of Courage


Joe Reilly Joe Reilly & Associates, Inc.


Lisa Ruehle Workplace Drug Testing Consultant


Renee Schofield TSS, Inc.


Jacquie Sheehey Smart Start, Inc.


Elaine Taule NMS Management Services, Inc.


ADVERTISING To advertise in focus, call 202.337.1893.


DESIGN & PRODUCTION Blue House Design


SUBMIT AN ARTICLE: DATIA focus is the quarterly publication of the Drug & Alcohol Testing Industry Association. DATIA’s readership consists of industry professionals including collection facilities, laboratories, consortia/third party administrators, medical review officers, substance abuse professionals, hospitals, physician offices, treatment facilities, testing supply distributors and manufacturers, employers, government offices, and members of Congress. Our members provide services to over 1,000,000 employers and perform over 65,000,000 drug tests per year. If you believe that you have an idea or article of interest to our readers, please view the Author Submission Guidelines at datia.org. You may also send inquiries and ideas to Adina Young, DATIA Communications Manager, at adina@datia.org.


Disclaimer: All Rights Reserved. Reproduction of this publication in any form without prior written permission is forbidden. The information contained herein has been obtained from sources believed to be reliable. The Drug & Alcohol Testing Industry Association (DATIA) disclaims all warranties as to the accuracy, completeness or adequacy of such information. DATIA shall have no liability for errors, omissions or inadequacies in the information contained herein or for interpretations thereof. The views and opinions expressed herein are those of the author and in no way represent the views or opinions of DATIA. The reader assumes sole responsibility for the selection of these materials to achieve its intended results. The opinions expressed herein are subject to change without notice.


departments


4 Letter from the Chairman


6 Letter from the Executive Director


12 Best Practices 20 Business Sense 26 Trends in Drug Use


34 Washington Report 36 Getting to Know 38 Spotlight On


46 Focus on Alcohol Testing


54 Ask Alice


62 Marijuana Law Updates


index of advertisers 5


Accredited Drug Testing 800.221.4291 / www.accrediteddrugtesting.com


7 19 IFC 11 25 IBC 15 59 27


Alere Toxicology 800.881.0722 / escreen.com/eccf


BB&T Insurance Services, Inc. 800.356.9804 / Insurance.BBT.com


Clinical Reference Laboratory 800.452.5677 / www.crlcorp.com


Compliance Information Systems 800.647.9070 / www.complianceinfosystems.com


DNA Solutions 866.362.9778 / dnasolutionsusa.com


Draeger Safety Diagnostics, Inc. 866.385.5900 / www.draeger.com


EMSI—Workplace Services 800.522.3674 / emsinet.com


Encompass Compliance Corp 866.328.7487 / www.EncompInc.com


GO2 Lab Media 877.822.4333 / www.go2labmedia.com


Drug & Alcohol Testing Industry Association •1325 G Street, NW • Suite 500#5001 • Washington, DC 20005 phone: 800-355-1257 • fax: 202-315-3579 • web: datia.org


39 55 61 31


Immunalysis Corporation 909.482.0840 / immunalysis.com


Intoximeters, Inc. 314.429.4000 / workplacealcoholtesting.com


OraSure Technologies, Inc. 800.869.3538 / www.chooseintercept.com


PAS Systems, International 800.660.SNIF / www.pasintl.com


33,47, Quest Diagnostics BC 800.877.7484 / EmployerSolutions.com


69 77 73 49 Randox


+44 (0) 28 9442 2413 / randox.com SCITECK


800.749.4537 / www.sciteck.org


State Drug Testing Laws 954.255.8650 / StateDrugTestingLaws.com


United States Drug Testing Laboratories, Inc. 800.237.2367 / usdtl.com


66 Name that Drug


72 State Drug Testing Law 101


76 Industry Announcements 78 New Member Listing


contents cover features


8 From Compliance to Excellence By George Gilpatrick


16 Why Smart Marketers are Measuring Customer Effort as Part of the Customer


Experience Process By Jennie Lee-Pace


22 Why Every Employer Should Drug


Test for Marijuana By Bill Current


spring 2016 • Vol. 9 Issue 2


64 ELECTRONIC DRUG TEST PROCESSING FINALLY AVAILABLE


FOR REGULATED EMPLOYEES By Scott A. Taillie


28 Synthetic Cannabinoid Use in the Workplace Drug Testing 2011–2015:


Use Patterns and Prevalence By David Kuntz, PhD


40 Avoiding the Void: Transferring


Training Across Multiple Sites By Tamara Thomas


50 Public Employee Drug Testing Litigation Landmines and How to


Defuse Them By Tommy Eden


56 Choosing the Best Drug


Screening Specimen By Todd Simo, MD


70 DATIA 2016 Annual Conference—Be Sure to Visit The Exposition Hall


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