SECTOR FOCUS: FINANCE
SPONSORED BY: BRASSHOUSE TRANSLATION AND INTERPRETING SERVICES (BTIS)
More than just words
By Carl Marshall Head of BTIS
Although formed primarily as a translation and interpreting agency, Brasshouse Translation and Interpreting Services now finds itself providing a range of language services to customers. Beyond translation of documents and provision of interpreting, BTIS is increasingly called upon to offer specialist language consultancy to ensure that the customers’ messages are conveyed accurately to their target audience in a range of media as direct translation from a source text can easily convey the wrong message after translation depending on the medium used. An example of this was a
recent national multilingual advertising campaign in which the concept of ‘planning for the future’ needed to be conveyed in a very limited number of words. The advertising copy in English – as originally received – did not convey the required message when translated into the target languages. BTIS helped the client to rephrase the source text to ensure that the message that was conveyed was that which was intended. The amended text was then
recorded as timed voice-overs for the television advertisements. BTIS supported the client by ensuring that the voices, the accents and the dialects required in all of the target languages were those which would be most appropriate to the target audience. BTIS is pleased use its 25
years of experience of working with languages in business to enable clients to achieve first class results and to offer more than the simple translation of words.
For further information call BTIS on 0121 303 1619
40 CHAMBERLINK OCTOBER 2011
L-R: Jason Haigh and the Citysave lending team, Shanaz Farida, Jacinta Green and Kerry Saunders
Credit union role for Jason A
member-owned financial co-operative has appointed a new lending services manager.
Jason Haigh, who has over 25 years of experience in personal lending and mortgages will head a team of five lending officers at Citysave Credit Union.
‘For many working Birmingham people Citysave is a truly ethical alternative to the high street bank’
The organisation has 10,000 members and is based in Birmingham. It offers saving accounts, personal loans and ISAs as well as a pre-paid debit card. Jason said: “Our loans are available for application through the website. More people are choosing to use
credit unions because as well as true financial co- operatives they are focused on the needs of their members. We don’t have to reward or please shareholders, so all our focus is on giving the best service and the best value we can.” Citysave will shortly launch a range of new products which include a personal overdraft facility, car loans and easy start mortgages. Personal loan borrowing at Citysave has risen by 17
per cent in the past 12 months. Jason said: “Taking advantage of these loans are those who may be looking to avoid the extremely high interest rates charged by payday lenders, or refinancing current loans and borrowing.” Citysave says it has also seen a huge growth in its payroll lending scheme.
Tax credit claims beyond the deadline
Dains, a Midlands based chartered accountants and business advisers, say while the renewal deadline for tax credits has passed people can still claim if they can show good cause. Tax partner Andy McQuillan says:
“In practice, if you missed the 31 July deadline, HMRC will first of all send out a statement of account, and if you complete the renewal within 30 days of the date of the statement, your claim can be restored from 6 April 2011. “Claimants for working tax credit and child tax credit have to renew by 31 January 2012 at the latest. However, if this second date is missed, or if HMRC does not accept that there was good cause for missing the first one, you will drop out of the renewals process and will have to make a new claim for 2011/12, which can only be backdated by a maximum of three months. You will then have to repay some or all of the provisional payments you have received between 6 April 2011 and the date the old claim was cancelled.”
Andy McQuillan
‘Claimants for tax credits hav to renew by 31 January 2012 at the latest’
Bank officer gets to know customer
A Barclays Bank employee spent the day working alongside a client to find out ‘first hand’ the needs and issues facing a local small business. Barclays Coventry office’s
marketing manager Debbie Poole joined Gary Blowers and Dilesh Bhimjiani, directors of VIVA Aspire, a strategic marketing agency in Birmingham city centre. Debbie spent the day at the
company’s new business premises, meeting the team, reviewing their pitches and chipping in ideas and comments. She said: “The more we know and learn about our customers the better, enabling us to provide the right levels of support and advice when required. This initiative is taking place up and down the country and is one of a range of measures to support our business banking customers to achieve their goals and grow their business.”
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