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recruitment


afford, someone else must step up to the plate and assume their responsibilities. And in today’s ever-increasing no-room-for-error workplace, that is no easy task. It can be tricky stepping into


the boss’ shoes and it requires a certain degree of tact, delicacy and confidence. While some employees may


seem reluctant to take to the helm in case their team might resent this, others will embrace this opportunity to demonstrate their ability to lead and gain respect by instilling an atmosphere of working together, taking charge without taking control. As Peter Drucker, management


consultant for some of the world’s largest corporations, including General Electric, Coca-Cola and IBM, said: “Management is doing things


right; leadership is doing the right things.” Of course when the captain of


the ship is away from their post it shouldn’t really matter all that much – providing there is someone at the helm with a hand firmly on the rudder. After all, we know it’s the first mate that does the real work anyway, right? If the volcanic ash clouds that


brought the UK economy to a halt in 2010 taught us anything it was the importance of knowing how to cope with interruptions – whether planned or unplanned. Dealing with staff shortages effectively will have a positive impact on your business, your reputation within your sector, and staff morale – as the old adage goes, fail to plan then you plan to fail.


demand for staff during the summer season. But it can vary from industry to industry and having a flexible workforce is paramount.


“ There is always an increase in





THEbusiness QUARTER 35 THE


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