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EDUCATION CORNER – NAHB UNIVERSITY OF HOUSING PREP - PROFESSIONAL REMODELER EXPERIENCE


PROFILE: STARTING POINT FOR THE CGR Required to obtain NAHB’s Certified Graduate Remodeler designation. This is a self-paced skills assessment. Advance registration required.


Tuesday, June 14 * 1P-5P Fee: $195 members; $293 nonmembers Registration closes on June 6 at 11 a.m.


BAR - BUILDER ASSESSMENT REVIEW: STARTING POINT FOR THE CGB


Tuesday, June 14 * 1P-5P Fee: $195 members; $293 nonmembers Registration closes on June 6 at 11 a.m.


CUSTOMER SERVICE Credit: CGA, CGB, CGR, Master CSP Continuing Ed: CAPS, CGA, CGB, CGR, GMB Wednesday, June 8 * 9A-4P Instructor: Scott von Gonten, CGA, CGP Fee: $220 members / $330 nonmembers CONTENT: Make your business grow by keeping your clients happy during and after the sale. This course teaches you how to manage every phase of customer interaction from the initial contact through construction, the warranty period, and beyond. Success in home building requires more than skill with sticks and bricks, it requires people skills as well. Keep your customers satisfied with planning, execution and follow-up of your projects and they’ll be spreading good news about you and your building company for a long time to come. As a graduate of this course, you will: „ Understand customer expectations and behaviors „ Set appropriate service criteria „ Recognize how to resolve conflicts and empower your employees „ Enhance your repeat and referral sales


BUILDING TECHNOLOGY: STRUCTURES AND


EXTERIOR FINISHES Credit: CGA, CGB Thursday, June 9 * 9A-4P Instructor: Steve Schaffer, CGA Fee: $220 members / $330 nonmembers CONTENT: This course covers information on finishing systems that builders use at three stages of new construction: foundation, framing and exterior finishing. Participants learn about selection criteria, properties of materials, application techniques and the long term performance of the respective systems. WHO SHOULD ATTEND? Remodelers, land developers, architects, planners, designers, residential builders, commercial contractors, engineers, subcontractors and specialty trades.


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UILD YOUR MIND UILD YOUR BUSINESS


28 JUNE 2011 | HOUSTON BUILDER | GREATER HOUSTON BUILDERS ASSOCIATION – BUILDING A BETTER FUTURE


Required to obtain NAHB’s Certified Graduate Remodeler designation. This is a self-paced skills assessment. Advance registration required.


DESIGNATION COURSES FINANCIAL MANAGEMENT Credit: GMB Thursday, June 16 * 9A-4P Instructor: Burk Mooreland, GMB Fee: $220 members / $300 nonmembers CONTENT: Improve productivity and increase profits by applying essential financial management techniques used in successful businesses. This course for building professionals discusses financial tools you can apply immediately to achieve financial success. Learn how to work with annual operating plans and budgets, financial reports and operating ratios, and revenue forecasts that control profitability and identify adjustments. WHO SHOULD ATTEND? Remodelers, residential builders, commercial contractors.


ADVANCE GREEN BUILDING: BUILDING SCIENCE Credit: Master CGP Continuing Ed: CAPS, CGA, CGB, CGR, GMB, CSP, Master CSP, CMP, MIRM (Two-day course) Wednesday & Thursday, June 29 – 30 * 9A-5P Instructor: Michael Strong, CGR, GMB, CAPS, CGP Fee: $420 members / $470 nonmembers CONTENT: This two-day course instructs builders and remodelers on proper building science techniques for constructing and remodeling high-performance homes. The high-performance ideal encompasses more than just energy efficiency—it’s about potentially creating a more durable, environmentally responsible and sustainable living environment. By using case studies, detailed construction drawings and other resources found on GreenBuildingAdvisor.com, NAHB and BuildingGreen LLC have developed this course to provide builders and remodelers with the highest-level information available. As a graduate of this course, you will be able to: „ Apply building physics to building performance „ Translate building science into elements of design and construction „ Dovetail all features of high performance: energy efficiency, water efficiency, materials efficiency and indoor environmental quality


„ Describe the high-performance home and its benefits to both your team and your clients


„ Use all aspects of GreenBuildingAdvisor.com, including “My GBA,” the site’s project management tool, on individual projects and with your project team


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