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Therefore it is very important that you: • Find out who your Course Reps are • Raise issues with your Rep • Volunteer to be a Course Rep


Course Reps are perhaps the most important cog in the representation network. Course Reps are the first point of contact for students wishing to raise concerns or opinions about their education or the University. Your Course Rep is expected to be the voice, eyes and ears of all students on your programme and they should try to assist in remedying problems on your behalf.


Course Reps are offered training by LSU which will help them perform their job effectively for the year as well as providing Reps with invaluable skills that will enhance their CV. Information about Course Reps can be obtained from your Lecturers, School Office or the Vice President (Academic Quality) at LSU. Alternatively, visit www.l-s-u.com for more info.


Academic advice and representation


You may find yourself in need of advice or support relating to your course and LSU has an independent Advice Centre that specialises in academic matters from complaints, appeals, plagiarism or personal mitigating circumstances. For more information on LSU’s Advice Centre go to www.l-s-u.com/lsuadvice


Getting involved in the Students’ Union makes it easy to make friends


LSU provides a number of ways to expand your circle of friends beyond those you study and live with. Whether you join a club or society, become a member of our student staff team, attend any of our evening or daytime events or get yourself elected as a hall or course rep – the opportunities are endless.


Student Surveys


Every year the University organises a University-wide survey of all its students. Questionnaires are distributed either electronically or in hard copy and you are asked to spend about 10 minutes responding to a range of questions about the services provided by LJMU.


The results of the survey are published before the end of the second semester. The University and the University Governing Body do take note of what students report, and effort is made to respond to concerns and problems - for example feedback from students has led to improvements in the open-access PCs and increased spending on books for the Learning Resource Centres.


For further details see: www.ljmu.ac.uk/quality/SURVEYS/Welcome.htm


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