78
Housing Introduction
All general housing matters should be raised with your unit welfare officer (UWO). Specific matters relating to housing provided by Defence
Estates Operations Housing (DE Ops Housing) can be brought directly to their attention. Information about DE Ops Housing is detailed below.
Defence Estates Operations Housing (DE Ops Housing) DE Ops Housing is a tri-Service organisation responsible for providing Service Family Accommodation (SFA) throughout England, Wales, Scotland and Northern Ireland for all entitled and eligible personnel. DE Ops Housing is part of the Ministry of Defence. An important change took place on 01 April 2007 to help DE Ops Housing improve the service provided. On that date a network of seven Housing Information Centres (HICs) were launched across Britain, in (from North to South) Rosyth, York, Telford, Thetford, High Wycombe, Aldershot and Warminster. With effect from 01 April 2008 the service provided by the Rosyth HIC has been extended to encompass Northern Ireland.
HICs replaced the soft housing service previously provided through a network of estate offices, with all issues of repairs and maintenance being managed through separate arrangements. Staff in the HICs allocate houses, arrange pre move outs, moves in and out of accommodation. In addition they manage any general enquiry about Service housing in England, Wales, Scotland and Northern Ireland. Please remember however that to discuss repairs and maintenance issues you need to contact your Help Desk: (Modern Housing Solutions (MHS) for England and Wales, Turner Estate Solutions (TES) for Scotland and the DE Ops Housing Repair Help Desk for Northern Ireland or repairs service provider if you live in PFI accommodation).
The biggest difference is that instead of having to visit a local housing office, you now simply call the HIC network though a single national freephone number:
0800 169 6322
You can also contact the HIC network on 94510 8000 if you are in the military network, or 01904 418000 (normal charges apply). The last number must be used if you are based overseas and have no access to the military network.
Should you wish to correspond with the HIC by email, fax or letter, contact details are shown below:
York
Housing Information Centre Bacchus House, Link Business Park, Osbaldwick Link Road, Osbaldwick,York, YO10 4JB Fax: 01904 754620 Email:
northern.allocations@
hd.de.mod.uk
Aldershot
Housing Information Centre Building 3, ABRO, Ordnance Road, Aldershot, GU11 2AA Fax: 01252 318591/348636 Email:
south.allocations@
hd.de.mod.uk
Thetford Housing Information Centre
Building 29, Barnham Camp, Thetford Road, Barnham, Thetford, Norfolk, IP24 2DJ Fax: 01842 890975 Email:
anglia.allocations@
hd.de.mod.uk
Bovington and Lulworth 07 Tidworth & Bulford 10
Page 1 |
Page 2 |
Page 3 |
Page 4 |
Page 5 |
Page 6 |
Page 7 |
Page 8 |
Page 9 |
Page 10 |
Page 11 |
Page 12 |
Page 13 |
Page 14 |
Page 15 |
Page 16 |
Page 17 |
Page 18 |
Page 19 |
Page 20 |
Page 21 |
Page 22 |
Page 23 |
Page 24 |
Page 25 |
Page 26 |
Page 27 |
Page 28 |
Page 29 |
Page 30 |
Page 31 |
Page 32 |
Page 33 |
Page 34 |
Page 35 |
Page 36 |
Page 37 |
Page 38 |
Page 39 |
Page 40 |
Page 41 |
Page 42 |
Page 43 |
Page 44 |
Page 45 |
Page 46 |
Page 47 |
Page 48 |
Page 49 |
Page 50 |
Page 51 |
Page 52 |
Page 53 |
Page 54 |
Page 55 |
Page 56 |
Page 57 |
Page 58 |
Page 59 |
Page 60 |
Page 61 |
Page 62 |
Page 63 |
Page 64 |
Page 65 |
Page 66 |
Page 67 |
Page 68 |
Page 69 |
Page 70 |
Page 71 |
Page 72 |
Page 73 |
Page 74 |
Page 75 |
Page 76 |
Page 77 |
Page 78 |
Page 79 |
Page 80 |
Page 81 |
Page 82 |
Page 83 |
Page 84 |
Page 85 |
Page 86 |
Page 87 |
Page 88 |
Page 89 |
Page 90 |
Page 91 |
Page 92 |
Page 93 |
Page 94 |
Page 95 |
Page 96 |
Page 97 |
Page 98 |
Page 99 |
Page 100 |
Page 101 |
Page 102 |
Page 103 |
Page 104 |
Page 105 |
Page 106 |
Page 107 |
Page 108 |
Page 109 |
Page 110 |
Page 111 |
Page 112 |
Page 113 |
Page 114 |
Page 115 |
Page 116