Staffordshire 10


and eligibility can be found in JSP 464 – Tri-Service Accommodation Regulations (TSARs). Your UWO and HIC should be able to clarify specific points, should you need assistance.


Applications for SFA must be made using the MOD Form 1132, which is available from your Unit or HIC. A copy can also be downloaded from the SFA pages on the DE website www.defence-estates.mod.uk/sfa/intro.php. Your Unit Administration Office must certify the completed form.


If you have any special needs it is important that you make the HIC aware of them when you make your application.


Posting You should make your application to the HIC as soon as your receive your posting, as this will assist the HIC in providing you with an offer well in advance of your move. If you are already in SFA, you must also notify the HIC within 14 days that you intend to vacate your present SFA.


An optional Pre-Payment Cleaning Scheme is available to assist you with any cleaning required before you move out of SFA. You will be advised of this when you receive your Pre-Move Out Advisory Visit.


Living in SFA You should read your Licence to Occupy and The Occupant’s Handbook to familiarise yourself with the terms and conditions that apply to your stay in SFA. If you have any concerns you should seek advice from the HIC.


Maintenance of SFA The maintenance of SFA, including repairs, in England and Wales is the responsibility of the Housing Prime Contractor, MODern Housing Solutions, Tel: 0800 707 6000.


The maintenance of SFA, including repairs in Scotland is the responsibility of the Regional Prime Contractor, TES Turner Estate Solutions, Tel: 0800 328 6337.


Both contractors are responsible for the annual gas test.


The maintenance of SFA, including repairs in Northern Ireland is the responsibility of Defence Estates Operations. SFA repairs are managed through the Repairs Helpdesk, Tel: 0800 030 4651.


Under the terms of your Licence to Occupy you should make provision for access for tests and works to be carried out.


Living In Your Community Disputes among neighbours can sometimes happen and what may seem quite trivial to one party can be extremely annoying to another. In the first instance you should try to resolve matters yourself – most neighbours will be responsive to your concerns if presented in a reasonable manner. If this approach fails, then seek advice from your UWO, DO or HIC. Anti social behaviour should be reported to the local police.


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Your Accommodation


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