Staffordshire 10 National Telephone Helplines & Web Addresses
The numbers and Websites listed offer confidential services provided by trained staff and all the helplines will provide information about other agencies offering support on similar issues. They are only an example of the services available in UK. Further numbers are listed in the alphabetical sections of your local phone book or in the Telephone Helplines Directory available from public libraries or the Telephone Helplines Association (THA).
In confidence
None of the helplines listed use equipment that displays or stores your telephone number when you ring them.
Important
Please be aware that any helpline number you call may be listed on your telephone bill – you can prevent this by calling from a public phone box.
ALCOHOL
National Association for Children of Alcoholics 0800 358 3456 Support for Young People 12-20 affected by someone else’s drinking
www.nacoa.org.uk ALATEEN. 0207 378 9910 (Fax) Tel: 0207 403 0888
AI-Anon Family Groups UK & Eire. Offers advice, information/support to anyone concerned about their own or someone else’s drinking. 24hrs at weekends.
www.al-anonuk.org.uk ALANON. 0207 403 0888
www.al-anon.org.uk
Alcoholics Anonymous. Call 0845 769 7555
www.alcoholics-anonymous.org.uk
BEREAVEMENT
Cruse Bereavement Line. Helpline for bereaved people and those caring for bereaved people 0844 477 9400 Children 0808 8081677
Child Death Helpline. Telephone helpline for anyone affected by the death of a child. Call free on 0800 282 986 1900-2200 hrs every evening. Mon to Fri 1000-1300 hrs. Tuesday & Wednesday 1300-1600 hrs
THE COMPASSIONATE FRIENDS Supporting bereaved parents and their families 08451 232304
www.tcf.org.uk
GET CONNECTED Finds young people the best help, whatever the problem 0808 808 4994 1300-2300 hrs daily
CARERS
Carers Line. Advice/information for all carers. 0808 808 7777
www.carers.org Belfast Office 02890 434 700
CHILDREN AND YOUNG PEOPLE ChildLine. Helpline for children and young people in danger, distress or with any problem. Call free on 0800 11 11
www.childline.org.uk
NSPCC. For anyone concerned about a child at risk of abuse. Staffed by social work counsellors. Call free on 0808 800 5000 SSAFA Confidential Support Line Call free on 0800 7314880 1030 to 2230
www.nspcc.org.uk
DISABILITY DIAL. UK network of disability information and advice services run by people with direct experience of disability.
(01302) 310 123
www.dialuk.org.uk
DOMESTIC VIOLENCE Refuge. 24 hour crisis line providing practical advice and emotional support for women experiencing domestic violence & is access point to Refuge Service throughout England.
www.refuge.org.uk
Freephone 0808 2000 247 (24hrs) or 0800 027 1234 (Domestic Abuse Helpline)
DRUGS Frank. Helpline for drug users, their families, friends and carers. Call free on 0800 77 66 00
www.talktofrank.com
Release. Advice on health and welfare aspects of drug use and the legal consequences.
www.release.org.uk 0845 4500215 / 020 77249044
EMOTIONAL CRISIS The Samaritans. Confidential, emotional support for anyone in a crisis. 08457 90 90 90 local call rate
www.samaritans.org.uk
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Important Numbers & Services
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