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Don’t cut costs – invest! software


In uncertain economic climates, agents are often tempted to cut costs


but carefully considered investments can offer benefits, according to Mark Quigley of agency software provider, CARL Communications. “Investment in staff


development and training can exponentially increase productivity which is crucial to helping businesses survive. Systems can often become a burden on businesses, especially when they are not fit for purpose. Poor internal systems – hardware and software and, as importantly, lack of training on systems, can dramatically increase stress, directly impacting


motivation and effectiveness.” Mark says that their clients find that CARL streamlines labour-intensive processes, provides services often never-before considered and enhances operations in many measurable ways. “A great example is in the system’s ability to automate client account functionality. It not only manages all client account processes, but provides full bank reconciliation, reducing accounting bills and keeping full control within the business.” CARL’s system encompasses four key areas; management, accounting, administration and marketing, enabling users to manage the entire lettings process from the initial instruction to the end of a tenancy. www.carlcomms.co.uk.


Professional let property insurance


through and


through teCHNoLoGY Speedy deposit repayments


The Deposit Protection Service (DPS) has introduced instant text messaging contact for


landlords and tenants to speed up the repayment of tenant deposits. The text service – an industry


first – will updates on necessary actions for repayments, single claims and dispute resolution. Kevin Firth, Director of The DPS,


said, “Our text messaging service will help ensure that our customers have all the information they need. It’s a great way to notify landlords and tenants of key milestones in the repayment process. “We’re always looking for


innovative ways to enhance our


service and feedback from our customers is that text messaging will save landlords and tenants time and money.” The text service delivers alerts


straight to mobiles and helps landlords and lead tenants keep on top of key actions concerning the repayment of their deposits. Kevin Firth said, “Landlords and


lead tenants who use our service just need to make sure we have your mobile number on our system so we can send you these alerts. It only takes a few minutes to check your details and update them if necessary by logging onto your account at www.depositprotection.com/login.


Professional Let Insurance Services you can confidently recommend to your clients


To find out more call 0844 478 0202


or visit www.letinsurance.co.uk Let Insurance Services is authorised and regulated by the Financial Services Authority No. 474985


EXPERTISE means we can deliver great let property insurance and great VALUE for money. We provide a CHOICE of cover, to suit individual requirements, backed by reliable, professional advice. Our online Quote and Buy system makes arranging cover really quick and easy and is supported with friendly and efficient customer SERVICE.


Contact us to see how we can add value to your service and build a significant additional income stream for your business.


Tenant assessment • Landlord’s buildings & contents Rent & legal protection • Tenant’s contents


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