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Mystery Shopper from Shrewsbury, Shropshire
The mystery shopper visited two agencies in Shrewsbury on a Friday afternoon and selected two websites from a Google search for ‘holiday for two in Jersey’
This week’s challenge: A week’s stay for two in Jersey in late June at a four or five-star hotel with flights or ferry travel.
CHALLENGE AT A GLANCE. Who:
Seal the deal Provided by Jersey Tourism
Close call: Emphasise how easy Jersey is to get to. You can fly from 25 airports in the UK and there are no passports or immigration queues. You can also get there by ferry.
Budget: £1,300 Where: Jersey
Festival fun: Jersey has many quirky events, such as the Battle of the Flowers parade (August), the Branchage film festival (Sep- tember), and International Beach Art Championships (October).
Cacth of the day: With 150 restaurants – two Michelin starred – Jersey is perfect for foodies. It has sustainable sea- food and home-produced foods, such as Jersey Royal potatoes.
Walk on by: Jersey is a walker’s paradise. It’s only nine by five miles and packs in an amazing variety of walking routes from cliff-top panoramas to guided walks.
TTGhas teamed up with React Surveys to simulate a realistic booking process each week – that means a mystery shopper looking for the best deal from agents and operators on the high street, online, on TV or in newspapers. The Mystery Shopper research is carried out on behalf of TTGby React Surveys, and no further details or information can be disclosed. Researchers take into consideration first impression, sales process, product and budget match and extras offered before giving an unbiased opinion of which channel/company they would have booked with on that occasion. We do not claim that the winner is the best in an area or specialist sector, as we may report on competing travel firms in the future. Please note that the aim of Mystery Shopper is not to criticise individual agents or companies, but to promote good sales technique for the benefit of all in the travel trade.
Docking at a terminal near you… TTG Virtual – Cruise: Tips and tools to sell more - March 29, 2011
Visit our website now to see the full agenda and to register for your free place at TTG Virtual’s latest online travel trade show
Simply register online today at
ttgvirtual.com/cruise 34 18.02.2011 TTG Virtual BRINGING INNOVATION TO TRAVEL EVENTS
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