p38-51 Awards Oct9 6/10/09 19:35 Page 50
TTG TRAVEL AWARDS 2009
ttgtravelawards.com
AIRLINE OF THE YEAR
Sponsored by
co uk
WINNER QATAR AIRWAYS
The judges said
Qatar Airways, with its new UK sales team, has brought a fresh approach to the trade. This
has included making online offers available to agents, new partnerships with tour operators,
roadshows, fam trips and the launch of an online training programme.
The winners said
Kieran Farragher, leisure sales manager
“We knew we hadn’t done enough last year so we set about upping our game. We’ve
worked very hard with the trade and we know we’re making strides but we can’t rest
on our laurels. To win the award is testament to the effort of our team.” Qatar’s Kieran Farragher and UK country manager Rachel Finn
AIRPORT OF THE YEAR
Sponsored by
WINNER MANCHESTER
co uk
The judges said
Manchester narrowly beat Birmingham because of what judges felt was an “incredible”
improvement in passenger experience this year, with investment in facilities, transport links
and security arrangements bringing dramatic benefits to customers.
They winners said
Andrew Cornish, managing director
“We did it by thinking about the consumers. We got people in who understand the
consumer and that changed a lot of what we did. The airport experience affects
Thinking about the consumer: Manchester airport’s Andrew Cornish customer’s feelings about the entire holiday so we have to get it right.”
Thank you
for voting
for us
For trade support contact:
Emma Curnow
0795 887 7927
angelemma@manairport.co.uk
manchesterairport.co.uk/agents
50 09.10.2009
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