p38-51 Awards Oct9 6/10/09 19:33 Page 47
ttgtravelawards.com
TTG TRAVEL AWARDS 2009
DOMESTIC OPERATOR
Sponsored by
OF THE YEAR
WINNER HOSEASONS
The judges said
Recognising the potential growth in domestic business due to a shift in market conditions,
Hoseasons demonstrated it had implemented a number of changes and improvements to
its product and distribution capabilities that had delivered impressive returns.
Judges were impressed by the operator’s trade relations, with improved technology,
incentives and partnerships in the past year reflected in improved third-party sales.
The winners said
Pali Badwal, business development director
“The whole business will be ecstatic as this has been a team effort. The local paper wrote
about our nomination, so we’ll be straight on the phone telling them we won!
“We’ve been investing in our sales team and expanding our product range, and this
award is recognition of that.”
Ecstatic: Hoseasons’ Pali Badwal
HOLIDAY ADD-ONS
Sponsored by
COMPANY OF THE YEAR
WINNER KEITH PROWSE ATTRACTION TICKETS
The judges said
In a hard-fought category, Keith Prowse Attraction Tickets held off rival entrants to retain
this award for a second year by showing continued excellence and growth.
Although a well-established firm, Keith Prowse showed an impressive willingness to
respond to feedback from consumers and the trade by continually refreshing its offering
and delivering appealing and well-received new product.
The winners said
Ruth Hobson, business development manager
“Constantly supporting the trade has won us this award. We had to change our strategy
in the last year. Booking trends changed, and there were far more last-minute bookings
so we had to adapt quickly.”
Quick adapter: Keith Prowse’s Ruth Hobson
RAIL, ROAD & SEA
Sponsored by
OPERATOR OF THE YEAR
WINNER INSIGHT VACATIONS/TRAFALGAR TOURS
The judges said
An all-encompassing trade relations strategy, ongoing product development and impressive
year-on-year revenue increases helped secure this award for Insight Vacations and Trafalgar
Tours. Although in its infancy, the twin brands’ One Stop Touring Shop sales and marketing
platform demonstrated a genuine commitment to investment in the trade, which accounts
for a vast majority of sales.
Judges were also impressed by a continued drive to create product and brand awareness in
a market that has not always been embraced or fully understood by the trade.
The winners said
Paul Melinis, sales director
“We have a fantastic sales crew on the road. We’re with agents everyday and they enjoy our
product and the variety on offer. That’s the main reason I believe we have won the award.”
Fantastic sales team: Insight/Trafalgar’s Paul Melinis
09.10.2009 47
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