JOBS
020 7881 4830 or email
jobs@travelweekly.co.uk weekly.co.uk/alerts travelweekly.co.uk/jobs
Flight Sales Adviser
Role: We are looking for experienced full time Flight Sales Adviser. Based at our offices in London, the successful candidate will have a flair for giving a great service over the phone and up-selling at every opportunity. They must be willing to work hard, be a proven team player and very self motivated with the experience of delivering their targets. They will be experienced in handling customer queries and complaints whilst still able to stay motivated.
Key responsibilities:
➢ To book flights for our Air Transat customers ➢ To be passionate on every call about the brand and the product we sell ➢ An understanding of up-selling principles and to be able to close the deal ➢ To be focused and driven to achieve targets ➢ To maintain a positive mindset to overcome challenges and barriers ➢ To handle customer queries and resolve at first contact ➢ To handle customer complaints and resolve at first point of contact whenever possible and escalate or direct to Customer Services when assistance is needed
Skills / Experience / Requirements:
➢ Experience in the contact centre environment. ➢ Experience in communicating with staff from different cultures and/or countries.
➢ Fluent in English essential ➢ Able to converse in Italian, Spanish or Portuguese beneficial ➢ Strong customer service ➢ Pro-active and able to manage own workload effectively ➢ High achiever ➢ Excellent communication skills ➢ An understanding of flight reservation systems an advantage
The shift patterns are varied on a rotation between 08:00 – 21:00 Monday to Thursday, 08:30 – 20:00 Friday, 09:00 – 18:00 Saturday and bank holidays and10:00 – 17:00 Sundays.
The salary is £20,000 with the potential to earn an annual incentive award. Full training will be provided.
To apply – please forward a copy of your current CV to:
Mark.Crow@
transat.com
JOBS
To advertise, contact Tanya Matthews on: 020 7881 4830 or email
jobs@travelweekly.co.uk Jobs email alert–sign-up at
jobs.travelweekly.co.uk/alerts travelweekly.co.uk/jobs
Senior Travel Consultant £18,000+ FTE (Full or part time)
The Baldwins Travel Group has a new opportunity in Sevenoaks
Are you looking for your next adventure? Are you tenacious with a proven ability to close sales? Do you keep the customer at the heart of everything you do? The Baldwins Travel Group is looking for a dynamic Travel Consultant with retail travel experience.
In return, we offer a competitive pay package alongside the opportunity to join a fantastic team and grow and share in our success. We are delighted to be Travel Agent of the Year for London and the South East; an award we have now won 10 years running.
If you’d like to be part of our story, please email
hr@baldwins-travel.co.uk with your CV and covering letter. We’d love to hear from you!
Sales Team Leader & Travel Sales Consultants
Due to an increase in demand for our style of authentic group travel, Intrepid Group is looking for a Sales Team Leader and Sales Consultants to join the team at its new European headquarters in Brixton.
As a member of the sales team, you will love talking to people and be passionate about inspiring our customers to follow their inner wanderlust. You will also be a stickler for accuracy, able to deliver impressive levels of customer service and determined to smash your targets.
In return, you will get to work within a fun, fast-paced culture and have the chance to travel on our amazing trips.
POSITIONS AVAILABLE y Sales team leader y Sales consultants y German-speaking sales consultants
QUALIFICATIONS AND EXPERIENCE y Experience of working in a commission-driven environment y A proven track record of exceeding your targets y Personal and/or professional travel experience in Intrepid Group destinations
To apply, please send your CV and covering letter, describing your best travel experience ever, to
ilovemondays@intrepidtravel.com
intrepidtravel.com/employment Jobs page .indd 51 28/7/11 14:03:36 Experienced Travel Consultants
Are you looking for an exciting new travel role and do you class yourself as an ambitious travel consultant who is passionate about great customer service and selling holidays.
Are you passionate about all things travel, if so look no further!
We are looking to recruit an experienced travel consultant to join our team in our Bradford office. We prides ourselves on offering first class travel packages and making sure that each client and customer receives the highest caliber of service.
If you are hard working, customer focused, have great attention to detail and able to prioritise your work we would like to hear from you as we have a great opportunity within our team.
We are looking for experienced travel industry professionals, dedicated to providing unrivalled personal travel service to their clients.
DUTIES: * Working within a small team of consultants * Taking holiday enquiries face 2 face, via e-mail & over the phone * Selling wide range of long haul Caribbean itineraries including adventures holiday dynamic packages
* Ensuring fantastic customer service at all times * Helping to work towards building a successful team * Liaising with your director manager and fellow travel consultants * Monday - Saturday, office hours 9am - 5.30pm
EXPERIENCE REQUIRED: * A strong background within the travel industry * Excellent customer service skills * Competent computer ability * Excellent geographical knowledge * A passion to succeed and grow within the company * Looking for a new exciting challenge! * An outgoing and friendly personality
PACKAGE: earnings with their generous bonus, commission and incentives package plus the chance to work for an expanding and developing company.
INTERESTED: If you are interested in this great opportunity please send your updated CV to
jamesbrown354@yahoo.co.uk
28/7/11 14:03:36
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