TECHNOLOGY NEWS YOU CAN USE
CodeGen seeks test partners
Lee Hayhurst
lee.hayhurst@travelweekly.co.uk
Travel technology specialist CodeGen is looking for partners to trial its new reviews platform, which uses artificial intelligence to understand the sentiment of what is written.
Review Spotter has been
developed by the Sri Lanka-based technology firm to be “not your average review platform”. The technology was promoted at this month’s World Travel Market. Behind the scenes a powerful
ontology engine understands the meaning of what the customer has written. This allows the travel company to take that information
REVIEW SPOTTER: Promoted at WTM
and build client personas based on who is writing the review, which can then be fed back into technology that generates personalised recommendations. Review Spotter integrates with
CodeGen’s Surf natural language search technology that is due to be rolled out by two travel partners next year. The technology will allow
people to be matched with relevant types of product and opens up the possibility of more-flexible product search based on review data, as well as keyword matches. CodeGen said the technology
was also “bot ready” so it can be used by the next generation of devices such as Amazon’s Echo and is ready for customer interfaces to become more voice-led. Mark Melzack, client account manager, said: “When consumers decide they are ready to use a bot,
we are ready for that.”
reviewspotter.com
in association with
Booking.com launches travel agent portal to manage reservations
Booking.com has launched a booking portal for travel agents.
Booking.com for Travel Agents
allows agents to manage customer reservations via a ‘dashboard’. It is an extension of the existing
Affiliate Partner Programme and is built on technology and infrastructure being developed for
Booking.com for Business. Agents who join the platform
will be eligible for similar partner benefits as all
Booking.com affiliate partners. “We’re pleased to offer agents
a programme that has been created just for them,” said Bryan Batista, senior director of global
partnerships at
Booking.com.
tinyurl.com/bookingagents
28
travelweekly.co.uk 24 November 2016
Page 1 |
Page 2 |
Page 3 |
Page 4 |
Page 5 |
Page 6 |
Page 7 |
Page 8 |
Page 9 |
Page 10 |
Page 11 |
Page 12 |
Page 13 |
Page 14 |
Page 15 |
Page 16 |
Page 17 |
Page 18 |
Page 19 |
Page 20 |
Page 21 |
Page 22 |
Page 23 |
Page 24 |
Page 25 |
Page 26 |
Page 27 |
Page 28 |
Page 29 |
Page 30 |
Page 31 |
Page 32 |
Page 33 |
Page 34 |
Page 35 |
Page 36 |
Page 37 |
Page 38 |
Page 39 |
Page 40 |
Page 41 |
Page 42 |
Page 43 |
Page 44 |
Page 45 |
Page 46 |
Page 47 |
Page 48 |
Page 49 |
Page 50 |
Page 51 |
Page 52 |
Page 53 |
Page 54 |
Page 55 |
Page 56 |
Page 57 |
Page 58 |
Page 59 |
Page 60 |
Page 61 |
Page 62 |
Page 63 |
Page 64 |
Page 65 |
Page 66 |
Page 67 |
Page 68 |
Page 69 |
Page 70 |
Page 71 |
Page 72 |
Page 73 |
Page 74 |
Page 75 |
Page 76