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4830 4864 Group events manager Jenny Harman 4850 4849 Don’t let poorer families be excluded
I have to agree with Piers on this one, I’m afraid. If the demand is higher during certain seasons, then supply more; if it is less at other times, reduce flights. Why should the customer be penalised? Or more accurately, why should children from lower-income families be excluded from being able to take a holiday without taking time off school and disrupting their education?
FLAVIA GRAY Where is the good pay?
Story: Average travel job salary rises but executive pay falls Where are these £20k-£27k jobs? I’ve been working at the head office of a large well- known travel firm in finance for the past five years and still haven’t broken past £16k.
DELUSIONAL DREAMING Runway inconvenience GROUP
Story: Firms lobby government over new southeast runway Public convenience is not on the PM’s radar. Never mind £9bn or £19bn: the Chinese would build either runway at 35% of those costs, or both at 45% less!
GLENN E PICKARD
QUOTE OF THE
WEEK
TWEETS THIS WEEK
Prices are just a matter of supply
It beggars belief that people have no idea about this matter. Higher prices at peak times (school holidays etc) are due to a number of factors including the fact that it’s holiday season across Europe in July and August, with Germans, Scandinavians, French and domestic tourists etc all wishing to go to holiday hot spots. This is the reason prices rise. It’s simply supply and demand.
JULIE DREWLS
Murray Harrold @hurrymurray Piers Morgan was not wholly right on @GMB. Tour companies are stupid but not greedy
Baldwins Travel Group @baldwinstravel Calling all foodies. Come along to our Inter- national Dining Event in Maidstone on April 8
Emma Louise Wilby @EmLouBulms Dreadful to hear about Anthem of the Seas. Glad everyone is OK. Hats off to the captain and crew for guiding her through safely. Xx
“UK tourism has a staff retention problem. We’re in a spiral of constant recruitment and training but we don’t
benefit – we train for the whole economy”
MARTIN-CHRISTIAN KENT, executive director, People 1st Travel Weekly Business, page 85
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11 February 2016
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TALK BACK WHAT YOU’RE SAYING THIS WEEK
LETTER OF THE
WEEK
EDITORIAL@ TRAVEL WEEKLY.
CO.UK
Silence might have been better, Abta
Story: Abta defends ‘car crash’ Piers Morgan interview The travel industry needs to choose its battles more carefully. The research had been published 48 hours earlier and clearly related to low-cost air fares, not package holidays. The airline sector was sensible enough to know it would be hit over the head by Piers [in the Good Morning Britain discussion] and refused to take part. Had Abta done the same, the story wouldn’t have run at all. The problem was compounded by Abta trying to argue ‘it’s not us, we don’t do it’ and then agreeing to go back an hour later, during which time ITV’s researchers found out that Abta members did do exactly the same. When you see [presenter] Lorraine Kelly introduce her follow-on programme by agreeing with Piers in her quiet Scottish brogue, you know the war is lost. Sometimes, silence is the best response. ALAN BOWEN, AGB Associates
PICTURE: STEVE DUNLOP
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