Best Specialist Business Travel Product/Provider INTERNATIONAL SOS (ISOS) – TRAVEL TRACKER 6.0 Medical and travel security risk services company ISOS cares for clients globally, covering more than 700 locations in 89 countries. It has pioneered a range of preventative programmes, with in-country expertise and emergency assistance. Shortlisted: HRS – The Hotel Solutions Provider; Portman Travel – Portman One; Software Europe – Expenses;
Thetrainline.com –
Thetrainline.com Business
Best Sales Account Management Team PORTMAN TRAVEL Portman Travel has scaled new heights in the last 12 months, achieving the prestigious Investors in People Gold accolade and the re-certification of three ISO standards. 2014’s launch of Portman One also saw it at the forefront of point-of-sale technology, and the sourcing of global content and local ancillary services. Shortlisted: Carlson Wagonlit Travel, Chambers Travel Group, Giles Travel
Best Travel Management Company (less than £50 million UK annual sales) GILES TRAVEL Giles Travel sees itself as an extension of its clients’ own organisations, as their out-of-house travel department. It delivers on a higher level with its trademark emphasis on the personal touch, where it really gets to work on providing remarkable savings on policy, time and cost. Shortlisted: Diversity Travel, Meon Valley Travel Group, Wings Travel Management
Best Travel Management Company (£50 million-£200 million UK annual sales) CHAMBERS TRAVEL GROUP Chambers Travel Group is a leading pan-European TMC and, following an acquisition agreement in 2014, it became the European anchor for Corporate Travel Management (CTM), one of Australia’s largest global TMCs. Its UK turnover for 2013/14 was £146 million; global turnover as part of CTM is £1.4 billion. Shortlisted: Click Travel, CTI
Best Travel Management Company (more than £200 million UK annual sales) CARLSON WAGONLIT TRAVEL (CWT) CWT has a presence in more than 150 countries and territories. In the UK and Ireland, it has staff in 36 locations, 13 of which are travel centres, including the 24-hour service centre at Heathrow and a dedicated CWT energy, resources and marine office in Aberdeen. Shortlisted: Egencia, FCM Travel Solutions. Portman Travel (highly commended), Redfern Travel
50 BBT MARCH/APRIL 2015
The judges felt the winner provided a truly comprehensive solution in its field, continually developing to improve its capability and performance, with enhanced reporting and the introduction of an impressive app.
The panel praised the winner’s sales-focused team, and the good training that goes with it. They added that high customer satisfaction, impressive client wins and an
innovative tool that delivers real value to customers all contributed to its success.
The panel commented on the winner’s outstandingly detailed entry, reflecting a genuine commitment to customer engagement, together with exemplary staff support.
The winner was described as “unique and boutique”, with an outstanding employee recognition scheme, great customer focus and ambitious expansion plans.
Victory, according to the judges, went to a deserving winner which displayed leading-edge innovation and technologies, plus a global reach, yet kept a local focus.
BUYINGBUSINESSTRAVEL.COM
Page 1 |
Page 2 |
Page 3 |
Page 4 |
Page 5 |
Page 6 |
Page 7 |
Page 8 |
Page 9 |
Page 10 |
Page 11 |
Page 12 |
Page 13 |
Page 14 |
Page 15 |
Page 16 |
Page 17 |
Page 18 |
Page 19 |
Page 20 |
Page 21 |
Page 22 |
Page 23 |
Page 24 |
Page 25 |
Page 26 |
Page 27 |
Page 28 |
Page 29 |
Page 30 |
Page 31 |
Page 32 |
Page 33 |
Page 34 |
Page 35 |
Page 36 |
Page 37 |
Page 38 |
Page 39 |
Page 40 |
Page 41 |
Page 42 |
Page 43 |
Page 44 |
Page 45 |
Page 46 |
Page 47 |
Page 48 |
Page 49 |
Page 50 |
Page 51 |
Page 52 |
Page 53 |
Page 54 |
Page 55 |
Page 56 |
Page 57 |
Page 58 |
Page 59 |
Page 60 |
Page 61 |
Page 62 |
Page 63 |
Page 64 |
Page 65 |
Page 66 |
Page 67 |
Page 68 |
Page 69 |
Page 70 |
Page 71 |
Page 72 |
Page 73 |
Page 74 |
Page 75 |
Page 76 |
Page 77 |
Page 78 |
Page 79 |
Page 80 |
Page 81 |
Page 82 |
Page 83 |
Page 84 |
Page 85 |
Page 86 |
Page 87 |
Page 88 |
Page 89 |
Page 90 |
Page 91 |
Page 92 |
Page 93 |
Page 94 |
Page 95 |
Page 96 |
Page 97 |
Page 98 |
Page 99 |
Page 100 |
Page 101 |
Page 102 |
Page 103 |
Page 104 |
Page 105 |
Page 106 |
Page 107 |
Page 108 |
Page 109 |
Page 110 |
Page 111 |
Page 112 |
Page 113 |
Page 114 |
Page 115 |
Page 116 |
Page 117 |
Page 118 |
Page 119 |
Page 120 |
Page 121 |
Page 122 |
Page 123 |
Page 124 |
Page 125 |
Page 126 |
Page 127 |
Page 128