Mystery Shopper, in association with
PERFECT SCORE
Want to know how you could have scored 100%? We look at some options to create an ideal itinerary
Africa
For clients who want to travel responsibly, Africa provides a plethora of options, with many of its safari reserves offering eco-lodges and sustainable accommodation. It’s important to find out how
eco-friendly your client wants their holiday to be. Do they want locally sourced produce? Are they keen to minimise recycling, water and energy use? Learning more about green holidays is a great way to differentiate your agency. This week, Mystery Shopper
wanted to stay in an eco-lodge. The winning agent offered suitable accommodation and advised how the booking would benefit the local community. The other two agents also offered eco-lodges but weren’t as vocal in highlighting how the venues were sustainable. The Shamwari lodges are
known for their sustainability and have a team responsible
for wildlife management as well as Green Leaf Environmental status for water and waste management. Kenya’s Porini Camps work closely with communities living alongside national parks and reserves so they can earn an income through ecotourism.
SPONSOR’S ADVICE “Delivering what travellers expect from responsible tourism starts with gaining insight into their world view. Only then can you begin to create an experience that harmonises with your customer’s values – whether that’s the preservation of natural habitats or giving back to indigenous communities.” ROB GOLLEDGE,
HEAD OF MARKETING COMMUNICATIONS, AMADEUS
SAMPLE PRODUCT
2by2 Holidays offers seven nights at two eco-rated Kicheche Camps in Kenya for £6,096 including flights with Kenya Airways.
2by2holidays.co.uk 01582 766122
Rainbow Tours offers an Eco Warrior and Waves Safari in Kenya from £6,880 in October, including flights, transfers and accommodation.
rainbowtours.co.uk 020 7666 1250
14 August 2014 —
travelweekly.co.uk • 35
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