CRUISE NEWS YOU CAN USE
Clia agent advisory panel highlights training facilities
Hollie-Rae Merrick Clia UK & Ireland’s agent advisory panel is looking at ways to encourage more agents to use the training facilities on its website. Simone Clarke, managing
director of cruise and ski agency
Iglu.com, said her staff in the past had used Clia’s online training but had stopped when they outgrew its then range. “Our staff are specialists in cruise and the training back then was quite basic,” she said. “It’s only in recent months that
we have looked at the training again and realised how in-depth
Simone Clarke,
Iglu.com
it is and the quality of it. There is so much new training material, with lots of new video content. We will be using it again.” Clark is a member of Clia’s new Clia agent advisory panel, which is looking at ways to get
more agents selling cruise by highlighting the training facilities provided by the association. Phil Nuttall, panel chairman and managing director of The Cruise Village, believes its role is to spread the word about Clia’s work and the benefits it offers agents. “Training is key and we need to get more agents understanding the quality of training available through Clia,” he said. “This training is good for agents who dynamically package and want to make a difference to people’s cruise holidays with modules on destinations and ports.”
cruiseexperts.org
Fred Olsen plans French river cruise from Dover in 2015
Fred Olsen Cruise Lines is to operate a French river cruise next year after the success of its French and Flanders river sailing this year. The cruise on 929-passenger
Braemar will encompass the Loire, Garonne and Seine rivers. Nathan Philpot, sales and
marketing director, said: “We know from this year’s hugely successful cruise that guests want us to do more of this scenic cruising.” The 11-night cruise, departing
from Dover on March 24, will call at La Rochelle, Bordeaux, Nantes and Rouen. Prices start at £999.
fredolsencruises.com
22 •
travelweekly.co.uk — 14 August 2014
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