Business Profile
TXM Plant is a leading provider of plant solutions to the UK rail industry, with more than 25 years’ experience of working in partnership with customers to offer innovative, long- term solutions to their infrastructure needs
F
ormerly known as NDS Plant – and before that as Hydrex - the company was renamed TXM Plant
in November 2012, after it was acquired from Network Rail.
The company has depots nationwide, more than 275 machines, 900 attachments, and a team of highly skilled and experienced staff. Now, six months after its change of ownership, the focus is firmly on its customers, reliability - and the future.
Business success
The name TXM is derived from the phrase The Extra Mile which reflects the company’s ethos of going ‘the extra mile’ to ensure its clients projects are delivered efficiently, safely, on time and to budget. From the start, the management team implemented a strategic plan to make sure the new business provided the highest possible levels of service provision and reliability. They also directed a lot of effort into developing relationships with major contractors such as Carillion and Balfour Beatty. TXM Plant partners several Tier 1 suppliers and has recently been responsible for high-profile projects such as Reading Station Remodelling, the Liverpool-Manchester Electrification Programme, Newcastle Metro and London Gateway. TXM Plant’s Rail director, Gareth Richardson, who has brought 25 years of direct, hands-on rail construction experience to his role, said: 'Our prime goal now is on meeting customer requirements by continuously improving the reliability and delivery of our service, as well as developing strategic partnerships with key Tier 1 suppliers in the rail infrastructure industry.'
Customer Support
The past six months have seen intense levels of activity across all aspects of the business including the re-location of two of the company’s eight regional centres. The Glasgow depot now operates from a brand new facility while the London depot has moved to a new base in Slough from its former site at West Drayton. The nationwide network also includes strategically-placed depots in Bristol, Cwmbran, Doncaster, Dudley, Glasgow, Sittingbourne, Warrington and a new depot in East Anglia. Each depot
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has a dedicated regional rail manager responsible for delivering local service and support to customers. They are overseen nationally from a new central control centre in Milton Keynes that will also be the home of TXM Plant’s new head office when it completes a move from Portishead.
In another change, designed to streamline the procurement process, the company has launched a central procurement facility which has enabled all parts and ancillary equipment to be centrally sourced.
New people When TXM Plant took over NDS Plant, several key staff were appointed, including Gareth Richardson who, in his 25 years in the business, has worked closely with Network Rail and its suppliers on new and more productive methods of carrying out rail projects. He also has a track record of implementing innovative solutions to rail plant projects in the UK and Australia, which is proving invaluable at TXM Plant. With a reorganisation of regions
and depots, two new regional managers have been appointed. James Johnston is responsible for Glasgow, Dudley, Warrington and Cwmbran. Richard Harvey is responsible for Doncaster, Sittingbourne, London and East Anglia. These two rail professionals have a wealth of experience and knowledge that will give added support to TXM’s clients. The business development team is led by Dave Burns who is one of the senior management team. Dave is currently expanding his team and concentrating on development and support for both existing and new clients.
Investing in people is a defining feature of Ombros companies, and TMX Plant is no exception. New staff are being recruited across all areas of the company, including Steve Bodman who has taken a new position as the company’s Operations manager. Steve is a dedicated individual and is clearly focused on delivery and reliability.
Additional national engineers have been appointed; more full-time and zero hours operators have been recruited and there has been a good increase in shift
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