is pleased to announce The 15th Ground Handling International Conference
18 November - 21 November 2013 Hotel Auditorium Madrid, Spain PAPERS TO INCLUDE
Financial overview Training - cost or investment?
How can the industry improve safety on the ramp and get more ROI from training? IT - Social media and its use as a business communication tool
With today’s very IT savvy workforce, how can you use social media to communicate your operational and safety goals? Can social media replace traditional business communication methods in the future?
Cargo Panel session Open Panel Debate - Safety on the ramp
An opportunity to debate key industry issues, such as how to improve safety on the ramp and the importance of understanding how Human Factors can play a vital role with a panel of senior
representatives from airlines, airports, ground handlers and industry associations Collision course - ground handling procurement
Is there anything wrong with the growing trend of airline procurement departments negotiating handling contracts? Is it a win-win situation?
Performance measurement & cost reduction
Is the SLA the only fair measurement tool when it comes to performance and what about its role in cost reduction?
GSE - greener, safer, cheaper & longer lasting? How can handlers provide a better service - an airline’s viewpoint
Just how important are the value added services - or is a basic service all that is required? GOLD SPONSORS
Sponsors SILVER SPONSORS BRONZE SPONSORS SPECIAL SPONSORS
Will you be one of the 600+ delegates this year?
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