APRIL 2013 GROUND HANDLING INTERNATIONAL


6TH


ASIAN GROUND HANDLING INTERNATIONAL CONFERENCE 11 Philippines review A busy four days in Cebu was in store for those who signed up to the sixth Asian conference.


f delegates took away anything from this year’s Asian event it was that the Asian aviation sector continues to


differ from that of Europe or the US. This point was underlined by KPMG’s Robin Cartwright who, in highlighting the need for a more liberalised Asian marketplace, mentioned that without a catalyst such as the 96/67 EU Directive, for example, change could well be slow for the independents.


In Asia, he admitted that independent operators were very much reliant upon partners to gain a toehold. At last count, there were just seven handlers operating at multiple stations. It was, though, a growth market (the growth rate forecast to 2032 was put at 6.4%) and the low cost carriers were fuelling it. Indeed, this category accounts for some 50% of the Southern Asia market now – and South East Asia wasn’t far behind. India, he said, remained interesting: the country apes Western style handling but uncertain legislation was hamstringing


progress to an extent; moreover, Delhi and Mumbai still accounted for 40% of the market. In summary, Asia was clearly under-developed in terms of representation by non-Asian players. Lion Air’s Captain Daniel Putut Adi


reinforced what Robin Cartwright had said about low cost carriers, for his airline has seen a 17% passenger growth during 2012. Anxious to underline the quality of his operation, the speaker explained that handling was a mixture of in-house and outsourcing and that Lion Air took pains over ground handling details, like securing GSE on the ramp in bad weather and the application of special FOD sweeps. Of interest, too, was the fact that Lion Air intends to become a commercial ground handling agent in due course. Lion Air’s Director was followed by Dr


Gregg Gabison, who gave a paper on the little-discussed area of social media and its deployment as a business tool. A quick survey of the audience confirmed his belief that most present used some sort of


social media in their day-to-day working lives. Social media was changing the world and how we see it, he averred, and he outlined how this tool could be used to disseminate company information and important messages as well as provide a frank view from the bottom up of company workers’ morale and opinions. But as he noted, those at the top must be prepared to lose control. Interestingly, Gregg insisted that social media should not be managed by the IT department but should be a function of HR and marketing. From Facebook to facing up - to the


realities of handling. A debate on various topics, including cargo handling, SLAs and the airline/handler relationship, was chaired by BFS’s David Ambridge. Amongst the points discussed was the prominence of the Procurement Manager and not the Operations Manager in negotiating the SLA and whether handlers were airline partners or not. It was felt by Colin Temple that a good SLA should


Benedict A Yap & Machille Ongluico, PHILIPPINE AIRLINES; Atilla Korkmazoglu, CELEBI AVIATION HOLDING; Meliton Pascual, PHILIPPINE AIRLINES & Angelo Dyoco, MACROASIA AIRPORT SERVICES


Nijjapat Piyapant & Marisa Pongpattanapun, BANGKOK AIRWAYS; Siang Tang Tan & Jody Rong Di, BEIJING AVIATION GROUND SERVICES


Azlan Tanjong & Amiroel Yusof, MALAYSIA AIRLINES; Sathya Narayanan Dinakaran & Hans Bischof, BIRD WORLDWIDE FLIGHT SERVICES; Justin Jaques, WORLDWIDE FLIGHT SERVICES


Kayode Ojo & Farouk Umar, NAHCO AVIANCE; Patrick Humbert, AIR FRANCE-KLM & Hakeem Ajiwokeu, NAHCO AVIANCE


Daniel Banens, DNATA; Masahiro Yoshida, ALL NIPPON AIRWAYS; Catherine Quenon & Toi Chia Tan, DNATA; Daichi Takeshita, ALL NIPPON AIRWAYS; Allan Duldulao & Jiji Gopi, DNATA


Samok Cho, SHARP AVIATION; Kyaw Han & Soe Win, MYANMAR AIRWAYS INTERNATIONAL; Soon Suk Paik & Tae Kyu Chang, SHARP AVIATION


Basem Muhtasib, ROYAL JORDANIAN AIRLINES; Sultan S Aldaham, Abdulaziz Al-Jomiah, Abdulaziz S Alkhelaifi & Nasser Abdullah Al Ogaifi, SAUDI GROUND SERVICES


Mounir Khablachi, ALYZIA; Ramon A Villanueva Jr, CLARK AIRPORT SUPPORT SERVICES CORPORATION; Soren Charles, SITA WORKBRIDGE; Patricia Austria, PAIRCARGO; Christian Moller, SITA WORKBRIDGE & Jean Cagnon, ALYZIA


Tae Kyu Chang & Soon Suk Paik, SHARP AVIATION; Robert John Tolentino, CEBU PACIFIC AIR; Samok Cho, SHARP AVIATION; Alessandra Pedrajas, CEBU PACIFIC AIR; Krishna Sukmanus, AERO WORLD AGENCY; Lissa Anareta, CEBU PACIFIC AIR; Riccardo Picci, BRITISH AIRWAYS & Nitithorn Sukmanus (spouse)


Arvin Jay Alfonso & Robert John Tolentino, CEBU PACIFIC AIR; Nitithorn Sukmanus & Krishna Sukmanus, AERO WORLD AGENCY; Lissa Anareta & Arnulfo Alivio, CEBU PACIFIC AIR


Bryn Jones, NEPEAN TRANSPORT EQUIPMENT; Kozo Nozawa, CKTS COMPANY; Jason Watson, NEPEAN TRANSPORT EQUIPMENT & Morimasa Hasegawa, CKTS COMPANY


Jean Cagnon, ALYZIA; Shraga Richter, EL AL ISRAEL AIRLINES; Ana Martinez-Atienza, NAHCO AVIANCE & Martin Meyer, AIRPORT SERVICES ASSOCIATION


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