Events
BEST UK AIRPORT WINNER: GATWICK AIRPORT Gatwick is the UK’s second largest airport, operating the busiest single-runway facility in the world. It serves around 200 destinations in 90 countries, with around 34 million passengers per year on short- and long-haul point-to-point services, including new routes to China, Russia, Korea and Vietnam. It also offers excellent public transport links, including the Gatwick Express. SHORTLISTED: Birmingham Airport, London City Airport
BEST SPECIALIST BUSINESS TRAVEL PRODUCT/PROVIDER WINNER: CONTGO Contgo has pioneered a global software-as-a-service technology platform with integrated mobile services that enables companies to track, locate and communicate with their travellers, enabling organisations to access and leverage real-time traveller data. SHORTLISTED: Chambers Travel Management, Hillgate Travel
BEST SALES ACCOUNT MANAGEMENT TEAM WINNER: GILES TRAVEL The remit of Giles Travel is to inspire its clients’ businesses and to innovate their business travel operations. Its team has enjoyed a fantastic year, breaking all budget records and making significant inroads into the international scene with new global account wins. SHORTLISTED: Business Travel Direct, Carlson Wagonlit Travel, Key Travel
BEST TRAVEL MANAGEMENT COMPANY (LESS THAN £50 MILLION UK ANNUAL SALES) WINNER: WINGS TRAVEL MANAGEMENT Wings Travel Management specialises in oil and gas, marine and corporate travel, with wholly-managed operations in Europe, Africa, the Americas and the Middle East, and it provides travel management across the globe using standardised state-of-the-art technology. SHORTLISTED: Click Travel, Giles Travel
BEST TRAVEL MANAGEMENT COMPANY (£50M-£200M UK ANNUAL SALES) WINNER: CHAMBERS TRAVEL MANAGEMENT Chambers Travel Management is an award-winning independent travel management company. It is one of the fastest-growing TMCs in the UK, offering a worldwide service through its Globalstar partnership. Its experienced team and advanced technology lead the industry, and ensure its clients receive maximum return on their travel investment. SHORTLISTED: Key Travel (highly commended), Hillgate Travel
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BEST TRAVEL MANAGEMENT COMPANY (MORE THAN £200 MILLION UK ANNUAL SALES) WINNER: FCM TRAVEL SOLUTIONS FCM Travel Solutions is a leading global travel management company that provides full travel policy management to medium- to large-scale multinational organisations, and its MICE division, Cievents, delivers world-class conference and event-management expertise. SHORTLISTED: Capita Business Travel and BSI, Carlson Wagonlit Travel
JUDGES’ COMMENTS: Currently spending £1.2 billion, its new owners have transformed Gatwick to such an extent that it is becoming the airport of choice for a growing number of corporate travellers. Judges were also impressed by the fact there has been a significant change in Gatwick’s management approach and working culture.
JUDGES’ COMMENTS: Judges felt that the shortlisted contenders all had merits, but the Contgo’s Mapcast feature gave it the edge as a genuinely innovative product with clear benefits both for the travel manager and the traveller.
JUDGES’ COMMENTS: It was a very closely contested fight between Giles Travel and Carlson Wagonlit Travel – who certainly warrant an honourable mention – but having made a great leap last year, Giles Travel has built on its success and won new business against strong competition from a very small geographic base.
JUDGES’ COMMENTS: A small company with big achievements, Wings Travel Management’s passion for perfection particularly impressed the judges, as did its Incident-Free Index performance-tracking feature demonstrating 99 per cent traveller satisfaction, and an outstanding CSR programme.
JUDGES’ COMMENTS: There was a very strong submission from the winner in this category. Chambers has an impressive growth record, client list and CSR programme, and its expansion into the SME pan-European market shows a commendably high level of confidence in its capabilities.
JUDGES’ COMMENTS: FCM demonstrated strong growth, exemplary client focus, transferable technologies from the leisure market, good geographical spread and all-round excellent performance; the clincher, though, was its emphasis on a highly-personalised approach to business.
MARCH/APRIL 2013
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