Tech talk TMCs
HILLGATE TRAVEL AND CONCUR TEAM UP
HILLGATE TRAVEL HAS UNVEILED a new online tool that combines travel booking with automated expense management. The TMC teamed up with expenses specialist Concur to create Gateway with Concur Expense, which was launched at the Business Travel Show in London. Hillgate said the new integrated
tool “enables companies to gain greater control over their travel spend and ensure compliance”. The new tool allows all travel bookings made through the TMC to be captured via Trip It, which then aggregates the data to automatically fill in expense claims in Concur Expense. Julian Munsey, Hillgate’s head
of strategic business development, said the new tool gives corporate clients “full visibility of one of their largest business costs”.
PARTNERSHIPS
ITM SIGNS PARTNER DEAL WITH TRAVELDOO
THE INSTITUTE OF TRAVEL & MEETINGS (ITM) has agreed a partnership deal with technology firm Traveldoo, which is part of Expedia. Traveldoo, which opened its first UK office in London last year, has signed a strategic partnership agreement with ITM throughout 2013. The company offers web and mobile platforms for booking business travel. The deal will include Traveldoo working with ITM on a series of events, including a technology workshop in March and a buyer forum in October, as well as taking part in the ITM annual conference in Windsor in April.
ITM’s CEO, Simone Buckley, said: “We are
delighted that Traveldoo has recognised the opportunities ITM presents and has chosen to work with us so closely across the year.” Paris-based Traveldoo was purchased by Expedia in October 2011, but it works separately from Expedia’s main TMC operation, Egencia. Traveldoo director, Julian Mills, said: “We are focused on delivering leading-edge technology and innovation for the buying groups in the business travel arena – so what better way to interact with this community than partner with the UK’s leading association in this space?”
CONTENT TRAVELPORT SECURES DEAL WITH VIRGIN AUSTRALIA
GDS OWNER TRAVELPORT has agreed a full- content deal to distribute all Virgin Australia’s fares. Under the agreement, agents using Travelport’s platforms, such as Galileo and Worldspan, will now have access to all Virgin
TRAVEL POLICY REGULAR TRAVELLERS MOST LIKELY TO ‘GO ROGUE’ 26
FREQUENT BUSINESS TRAVELLERS are more likely to ‘go rogue’ and book travel outside their corporate travel programme, according to new research by Amadeus. The technology firm commissioned ICM Research to survey more than 400 business travellers in the UK and Ireland. Its report, entitled Amadeus Business Travel Insights: The 21st Century Business Traveller, found
that one-third of travellers had booked their own travel arrangements during last year, but this went up to 51 per cent for those who made 11 or more trips in 2012. There were also 18 per cent who booked out of programme at least five times during the year. There were also mixed signals
for travel managers, with only 51 per cent of travellers fully understanding their companies’
corporate travel policy, while 47 per cent said their travel departments “neither helped nor hindered their business”. The report found that 66 per cent of travellers could now use online booking tools to arrange their trips but only 34 per cent were currently able to book travel through their smartphones or tablet devices, such as iPads. Other findings from the survey were that 51 per cent
of respondents had to make changes to their travel plans during 2012, with 37 per cent having to change flights while on the road. Diane Bouzebiba, Amadeus’s UK and Ireland managing director, said: “These findings clearly identify opportunities for travel departments to introduce new services and technologies that will deliver additional value to travellers.”
Australia’s full published inventory, including both public and private fares. Damian Hickey, vice-president of distribution
sales and services for Travelport Asia-Pacific, said: “The new agreement with Virgin Australia
is an excellent outcome for Travelport and our subscribers. Securing full content delivers many benefits for travel agents, including access to the most competitive fares available on one centralised platform.”
MARCH/APRIL 2013
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