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BEST SMALL HOTEL COMPANY WINNER: GRANGE HOTELS London’s Grange Hotels provides perfectly-located accommodation, and superlative hospitality and events services. With a collection of four- and five-star hotels in the capital’s best locations, each Grange Hotel combines traditional standards of comfort with contemporary facilities, and personal, attentive and discreet service. SHORTLISTED: Jurys Inn, Q Hotels, Red Carnation Hotels
BEST MIDSCALE HOTEL BRAND WINNER: PREMIER INN
Premier Inn is known for offering quality, value and comfort. The brand is synonymous with great prices, and its brand-awareness is recognised through leading You Gov scores. Its product is delivered consistently across 600 hotels, and its confidence in its offering and brand is demonstrated by the Premier Inn Good Night Guarantee. SHORTLISTED: Best Western, Holiday Inn Express (IHG), Jurys Inn, Travelodge
BEST UPSCALE HOTEL BRAND WINNER: RITZ-CARLTON The Ritz-Carlton Hotel Company (owned by Marriott International) currently operates 80 hotels and resorts in the Americas, Europe, Asia, the Middle East, Africa and the Caribbean. More than 30 projects are under development around the globe, and Ritz-Carlton prides itself on providing tailored services for guests travelling for business. SHORTLISTED: Hotel Indigo (IHG), Mandarin Oriental
BEST SERVICED APARTMENT PROVIDER WINNER: BRIDGESTREET Bridgestreet Residences, Serviced Apartments and Suites is one of the largest serviced apartment providers in the world and offers accommodation in thousands of locations around the globe. An award winner both in the Americas and EMEA, it combines the best of apartment living with a variety of service packages. SHORTLISTED: The Ascott, Go Native, Oakwood Worldwide, Silverdoor
BEST SELF-BOOKING TOOL WINNER: CONCUR
Concur is a leading provider of integrated travel and expense management solutions. Concur’s easy-to-use web-based and mobile solutions helping companies and their employees control costs and save time. Its systems adapt to individual employee preferences and scale to meet the needs of companies from small to large. SHORTLISTED: Click Travel, KDS, Sabscorporate,
Thetrainline.com
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JUDGES’ COMMENTS: The judges were impressed with Grange Hotels’ focus on the corporate market, impressive CSR programme, and overall commitment to and investment in innovation, staff training and retention, making it a strong winner.
JUDGES’ COMMENTS: The judges felt that Premier Inn has built a strong and consistent product and brand awareness. Its well-established CSR programme and clear targets for the future gained high scores from the judging panel.
JUDGES’ COMMENTS: Ritz-Carlton entered an excellent submission that highlighted its commitment to local communities and employee recognition, in addition to its well-established and very strong brand. The continual development in key areas makes this winner stand out from the rest.
JUDGES’ COMMENTS: In what is always one of the toughest categories to judge, Bridgestreet’s strong brand in the corporate world and its trademark service guarantee shows commitment and quality. The judges also found Bridgestreet’s grading system very useful, simple to use and consistent in helping buyers make decisions.
JUDGES’ COMMENTS: The judges were impressed with Concur’s continual market development, traveller-focused initiatives, and mobile technology for both travel and expenses on-the-go. The tool gives the traveller what they want and need, allowing business control and visibility.
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