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Cloud brokerage Jim Darragh
THE REALI T Y OF T ODAY’ S CLOUD SERVICES FALLS FAR BEHIND T HE PROMISE
Cloud is supposed to bring agility, simplicity, elasticity, efficiency and self service provisioning; however the reality of today’s cloud services is far behind the promise, writes Jim Darragh
Many enterprises are exploiting the benefits of virtualisation with the assumption that costs will go down, management and control of their infrastructure will be easier, and the deploy- ment of customer services will be quicker. However, it hasn’t quite happened that way; the integration of technology has been more complex than they expected and the end users in the business have been left unable to ben- efit from any private clouds.
More worrying is how easy it is for enterprise application and business development teams to bypass their IT organisation completely, and acquire public cloud services themselves in minutes. .
Enabling sElf-sErviCE ClouD A recent cloud survey we conducted at VMworld re-
vealed a worrying landscape of technology rather than service focused cloud implementations. The survey showed that almost half (46%) of cloud services are manually provisioned by an IT administrator for the end user without automation. The survey found that despite 75% of people reporting that their company offered private, public or hybrid cloud services to customers, just 15% of these provide a ‘self-service’ interface that enables the end user to select and pro- vision cloud IT services for themselves – the ultimate purpose of cloud computing.
Typically, there are a multitude of challenges that enterprises have to resolve in their journey
CCI Magazine January 2013
towards providing cloud services. IT departments can become a bottle-neck in the approvals and provi- sioning process for cloud services which can lead to departments looking outside the organisation to Ama- zon Web Services or the like. This can result in the creation and deployment of multiple virtual machines without the knowledge of the IT department, which in turn creates an ever-growing population of unregulat- ed and uncontrolled images with all of the associated
www.cloudcomputingintelligence.com
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