JULY/ AUGUST 2012
Molly Maid helps clean ‘Dirty Britain’
Domestic cleaning franchise Molly Maid recently featured in the ITV1 documentary ‘Dirty Britain’, exposing the remarkable things found behind the nation’s front doors and following those dedicated to the job of cleaning up the UK. The producers spent two days filming behind the scenes with a team
from Molly Maid Wimbledon and the franchise owner, Sandra Redmond, in different homes each providing character-led and anecdotal references on how the maids rise to the daily challenge of meeting differing customer expectations.
Pam Bader OBE, CEO of Molly Maid commented: “We were very proud to be approached to take part in such a high-profile programme highlighting the great work some people do for which they often receive little recognition and are often taken for granted. We are proud of the service and quality that our maids provide to customers whose needs and expectations vary so widely and that is what we are all about.”
NEW LAUNCH: Maarten starts up with new catering venture
It could be you!
Colin Tomlin
became a Domino’s Pizza
franchisee after 25 years in the Navy, having always
wanted to run his own business.
Maarten van der Velde has been in the hospitality industry for his whole career. After studying hotel management in his native country Holland, he moved to the UK and has enjoyed a varied career working in London and Brussels for Conrad Hotels, Michael Caines’ Abode hotels as well as luxury chalet and hotel operators in the Alps and Saint-Tropez. But, he says, Brighton’s where his heart is and he was keen to start a business in the place where he lives.
He said: “Having spent my whole
A former ski chalet manager has traded in snow for the sea, after opening up a Jasper’s Catering franchise in his home town of Brighton.
career in hospitality, I knew I wanted to set up a business in this industry, but with support from a franchisor. While researching online, Jasper’s really appealed to me – I like the ethos of the business and the approach to customer service. I have spent more than 20 years working at excelling in customer service and I am very passionate about it. I believe this sets Jasper’s apart as a business – it’s something they believe in and is evident in everything from their customer guarantee, to their online ordering system and the training they provide their staff.” Jasper’s Corporate Catering Brighton opened on May 14, providing hot and cold delivered catering for business meetings, training courses, lunches and other corporate events.
Today: Following the success of my first store, I took on a second in Worksop in 2009. I am also dedicated to supporting my local community and last year was presented with a Derbyshire Education Business Partnership Award for my work with Parkside Community School. Franchising is ideal for people like me who want a change of career and to run their own business. My franchise gives me the flexibility to work around family commitments and be my own boss – something I’d always wanted to do.
To find out more about Domino’s Pizza franchises visit www.
dominos.uk.com/franchising/
July/August 2012 |
Businessfranchise.com | 9
Started out: I held positions in the Navy as an aircraft engineering artificer and latterly, as a chief petty officer. On leaving I attended a franchise exhibition, drew up a shortlist and narrowed it down based on figures and feasibility. I chose Domino’s as it offered the greatest potential financial rewards and future opportunities. Having completed Domino’s franchise development programme, and with the support of head office, I opened my first store in Chesterfield in 2004. I built up a vast range of transferable skills in the Navy. The management and leadership training I received was second to none and has been very useful in running my stores. The Navy taught me the importance of fun, humour and camaraderie, which I try to maintain among my team. Team- building activities have also been extremely useful and helped me to achieve excellent staff retention rates.
Page 1 |
Page 2 |
Page 3 |
Page 4 |
Page 5 |
Page 6 |
Page 7 |
Page 8 |
Page 9 |
Page 10 |
Page 11 |
Page 12 |
Page 13 |
Page 14 |
Page 15 |
Page 16 |
Page 17 |
Page 18 |
Page 19 |
Page 20 |
Page 21 |
Page 22 |
Page 23 |
Page 24 |
Page 25 |
Page 26 |
Page 27 |
Page 28 |
Page 29 |
Page 30 |
Page 31 |
Page 32 |
Page 33 |
Page 34 |
Page 35 |
Page 36 |
Page 37 |
Page 38 |
Page 39 |
Page 40 |
Page 41 |
Page 42 |
Page 43 |
Page 44 |
Page 45 |
Page 46 |
Page 47 |
Page 48 |
Page 49 |
Page 50 |
Page 51 |
Page 52 |
Page 53 |
Page 54 |
Page 55 |
Page 56 |
Page 57 |
Page 58 |
Page 59 |
Page 60 |
Page 61 |
Page 62 |
Page 63 |
Page 64 |
Page 65 |
Page 66 |
Page 67 |
Page 68 |
Page 69 |
Page 70 |
Page 71 |
Page 72 |
Page 73 |
Page 74 |
Page 75 |
Page 76 |
Page 77 |
Page 78 |
Page 79 |
Page 80 |
Page 81 |
Page 82 |
Page 83 |
Page 84 |
Page 85 |
Page 86 |
Page 87 |
Page 88 |
Page 89 |
Page 90 |
Page 91 |
Page 92