X Press
Products impress USA safety experts
Slip-fall injuries represent more than half of insurance claims against restaurants in the USA – so anything that can cut the risk has to be great news.
Delegates at the National Restaurant Association’s safety study group meeting in Las egas were therefore eager to learn about SYR’s minimum moisture mopping system.
Human resource and risk safety managers from the USA’s top restaurant chains such as McDonalds, Wendy’s and YUM! brands including KC, Pia Hut and Taco Bell gathered at the Planet Holly- wood hotel for the forum. They are responsible for handling and reducing the risk of slip-fall injury in their respective workplaces, for both their customers and workers. Combined, the group handles hundreds of millions of dollars of slip-fall injury claims a year.
Exhibits
SYR USA was given the opportunity to present its minimum moisture mopping system to more than 300 people at the forum, before attendees were able to also visit the floor exhibits. SYR USA’s Steve Bradley was on hand to show off the product’s features and bene- fits, which offer the industry something not currently avail- able from any other system on the market.
“The industry is not seeing results from current attempts to reduce slip falls by means of simply throwing more chemicals at the issue, or changing the soles on shoes. The common sense solution that SYR offers is easy to implement and immediately effective,” said Steve. “The response was over- whelming with SYR being invited by many of the atten- dees to visit their corporate offices so that immediate testing could begin. “Since the meeting SYR has received many requests for information from the operations and purchasing colleagues of the risk managers who attended.”
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Easing the strain of life in hospital
hospital, there’s one charity ready to put a roof over their heads.
or any parent, having a child in hospital is a traumatic event. If the hospital is some distance from home, there is the added stress of finding somewhere to stay. Which is where Ronald McDonald House Charities steps in. or 22 years RMHC has been providing free ‘home away from home’ accommodation at or near hospitals across the UK, enabling families to stay close to their child and maintain a degree of normal family life.
As a supplier to McDonald’s, SYR has been delighted to play its part by donat- ing cleaning equipment to Ronald McDonald Houses up and down the country.
The connection began about four years ago, when SYR started support- ing its nearest House in Birmingham. Before it had even opened, SYR went along to the House near Birmingham Children’s Hospital to see what equip-
ment was required. Julie Twohey of SYR’s Taskforce has also recently been on site at the new 60-room House being built near Manchester Children’s Hospital, which is due to open this spring, to see what equipment can be provided there. And she has recently been back to Arrowe Park on the Wirral, which SYR has also supported since its opening, to donate extra cleaning equipment. Now in its third year, Ronald McDonald House Arrowe Park is located in the women’s and children’s building at Arrowe Park Hospital. It has seven bedrooms to cater for parents of premature babies being cared for in the neo-natal ward. Mums from all across the country, and even Uganda and India, can find themselves at Arrowe Park. Many arrive by air ambulance and often, because it is sudden and unexpected, come with nothing – no change of clothes, money or toiletries until their husbands follow on by road.
With babies born from as early as 24 weeks, parents can find themselves needing to be close at hand for three months. Without a local Ronald McDonald House, many have to sleep on a chair by their child’s bed or pay out large sums of money for hotel accommodation. Arrowe Park House man- ager Cathy Churchill told SYR Press: “Being able to stay here makes things a lot less stressful. They don’t have to worry about where they are going to stay for that length of time. And it is all free. “We used to find dads sleeping in their cars on the car park, or on any chair they could find – they couldn’t even get a shower,” she added.
A bedroom at the Birmingham House is more than just a place to sleep — it becomes home to families who may be there for several months.
Lower prices, more choice in floor pads
SYR has cut the prices of its floor pads and extended its range. The new prices, which came into effect on 1 April, mean SYR is offering pads at up to a third less than others in the industry. In response to customer demand, SYR has added an Emerald High Performance heavy-duty stripping pad to its range. Tear resistant and long wearing, it has an open mesh construction which allows stripping solution to flow through without loading. It is designed for use with 13-300 rpm machines. Also new to the range are UHS and polishing Beige pads.
Two pads have been included that are designed for use at ultra high speed up to 3,000 rpm. SYR is also offering customised carton labelling for 25 cartons or more. SYR offers a complete line for stripping, buffing, cleaning, polishing and high-speed burnishing.
“With the House being on the first floor and neo-natal on the ground floor, mums are there to feed their baby each hour and can come and go in their dressing gowns. “We are very proud of our house.” Over half the charity’s income comes from the donations of McDonald’s customers who drop their change into collecting boxes at the tills, and McDonald’s
At Arrowe Park House; above, making use of the spacious and well-fitted kitchen, and below, it supported Caroline and Steve Acton when their twins were born prematurely.
When parents find themselves miles from home with a child in
staff who raise funds. They also rely on the support of the local community and businesses. Once the Houses are built it’s up to the managers and staff of each unit to pay their way. Cathy said: “It’s getting a lot busier and things wear out over
time. Arrowe Park House will cost £80,000 to run this year – it has gone up from when we opened. We try to get as much donated as possible, but some things you just have to buy.” RMHC, which is an independent charity, provides more than 400 bedrooms across 14 houses and over 25 sets of family rooms. Communal lounges and kitchens mean families can also form friendships and support networks with others in the same situation. To find out more about their work and how to support them, visit
www.rmhc.org.uk To support Arrowe Park in particular call them on 0151 604 89 or email
catherine.churchill@
uk.mcd.com
Ticking all the boxes
eedback from customers shows that SYR is hitting the mark when it comes to fulfilling
orders.
Performance data reveals the company surpasses the requirements of customers and is highly rated.
igures from Nisbets, one of the UK’s largest and best-known suppliers of catering equipment to the trade, show that SYR fill rates averaged 9 per cent across 2011 – Nisbets looks for 95 per cent. In fact SYR ended the year and started 2012
by hitting 100 per cent from November to eb- ruary, the last month for which data is avail- able.
SYR also notched up 100 per cent availabil- ity and supply to BurgerKing in ebruary and March.
And Joseph leave and Son Ltd, a leading industrial supplies specialist, named SYR as one of its highest ranking suppliers, with a 95 per cent delivery performance score, last summer.
Joseph leave and Son commented: ‘The
items which we purchase from you are of critical importance to our customer so it is im- portant that we can deliver to their require- ments and have a strong supply train. Please thank your team for the brilliant results and excellent customer services!’
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