COMPANIES AND PEOPLE
NEWS
CHANGING PLACES AT NSL
JOINED-UP SERVICE IN BEDFORDSHIRE
Digital parking has become a reality across central Bedfordshire, as the council becomes the fi rst UK local authority to integrate the operation of its parking machines with a phone parking service.
The solution means that all purchases of parking sessions – whether made by phone or paid by the methods available on the machine – are recorded centrally on a single enforcement database, thereby allowing high-speed enforcement. Pay-by-mobile phone specialist RingGo has joined forces with parking equipment provider Metric
to introduce the payment system, which allows all information about the transaction to be entered into a central database. Civil enforcement
offi cers access real-time information, enabling them to do a quick check on vehicles for valid payments or permits.
Richard Boultbee, Metric
Parking’s sales manager, said: ‘Choice is the winner, and our sales fi gures confi rm that there remains a strong market demand for direct payment choices at the machine. Nonetheless, we recognise that some motorists also fi nd phone parking very convenient.’
CLEAR VIEW
Bailiff and enforcement company Whyte & Co has created a new software system, which allows a more visual representation of relevant information. This is the fi rst of its kind in the UK, said director of development, Alan Wood. The company’s information technology department was given the brief to improve and streamline case management, while ensuring the software was tightly integrated into the company’s core business system. Wood said: ‘This allows staff to see visuals of all our current,
www.britishparking.co.uk
past and future cases in the context of a UK map. Through the software we are able to fi lter results based on debt type, process stage, client and status; this ensures cases are quickly and effi ciently passed out to our national fi eld force and continually monitored – in real time – back at our headquarters. ‘The software speeds up the allocation of cases to the nearest suitable agent because rapid action is
important to streamline the recovery process and to ensure every case gets dealt with effi ciently.’
Nigel Coltman
Alastair Cooper has been appointed as managing director of NSL Care Services and Passenger Transport. Cooper has been at the helm of NSL’s on-street parking division since 2006 and has overseen NSL’s
Alastair Cooper... taking up a new role
continued success in the enforcement sector. Cooper, who is a member of the BPA Council, is replaced as enforcement solutions director by Nigel Coltman, previously NSL’s general manager for the regions.
‘I have thoroughly enjoyed my time leading NSL’s
enforcement business,’ said Cooper, adding that he was now looking forward to the challenge of developing a new business area for NSL Services.
Calling all shoppers
they SAY...
Parkex 2012 was a highly- charged and electrifying show
Charles Montlake, Use the Sun
Creative Parking Solutions is launching a digital car park management system at a retail park in the Wiltshire town of Chippenham. The two main car parks at Hathaway Retail Park will be closely monitored 24-hours-a-day, seven- days-a-week, and automatic number plate recognition (ANPR) cameras have been positioned at the entrance and exit of the retail park. The system analyses the entry and exit images and
can identify an individual vehicle’s length of stay to the second.
The car park operator is aiming to change the composition of the car park from its current customer base of commuters and non-shoppers to a shopping-orientated clientele.
Using ANPR will reduce the need to issue tickets, which will have a positive environmental impact on the facility.
MAY 2012 39
Dmitrijs Dmitrijevs/
www.shutterstock.com
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