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CONTACTS Parking News is published by the


British Parking Association.


EDITOR Sarah Juggins


editor@britishparking.co.uk 01223 273526


CIRCULATION AND ADMINISTRATION Linda Page


20 FEATURES


20 TOTALLY COMMITTED TO THE CUSTOMER Sarah Juggins meets Essy Eslamian, a man with defi nite ideas on running a parking operation


48 NOTTINGHAM TAKES THE PLUNGE As the rest of the UK watches, the WPL divides opinion in Nottingham. Andrew Bennett reports


51 A DAY IN THE LIFE… Steve Brown lets us take a peek into the busy life of a BPA Council member


54 COMPANY VITAE


Imperial Civil Enforcement Solutions has its roots in the tobacco industry. Sarah Juggins talks to Ashley Bijster about the company’s USP


64 ENDNOTES


Got a few spare moments? The monthly crossword will get the brain cells fi ring


51


they SAY...


Skills improvement is playing a key part in helping lift industry out of recession SARAH BENTLEY, CHIEF EXECUTIVE, ASSET SKILLS


www.britishparking.co.uk


CLASSIFIED 55 SPECIALIST SERVICE DIRECTORY 60 PRODUCT AND SERVICE GUIDE


54


linda.p@britishparking.co.uk E-ZINE MANAGER Emily McCunn Parking News, Stuart House, 41-43 Perrymount Road, Haywards Heath West Sussex RH16 3BN 01444 447300 01444 454105


www.britishparking.co.uk


BPA HEAD OFFICE CONTACTS Chief Executive Patrick Troy


Director of Membership Services Jane Hack Director of Technical Services Kelvin Reynolds Head of Communications Emily McCunn


Chair of Communications and Marketing Advisory Panel Richard Hein


EDITORIAL AND DESIGN CPL (Cambridge Publishers Ltd) 275 Newmarket Road Cambridge CB5 8JE 01223 477411


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For reprints and PDFs of articles, please contact Kim Saxby on


0207 657 1804 ©British Parking Association 2012 ISSN 1470-8361 We would like to remind our readers that the views expressed in Parking News by any contributor are not necessarily those of the British Parking Association or Parking News, (the Editor, the Editorial Advisory Board or the Executive Board). Contributions are published in good faith and no responsibility or liability will be accepted, either for their contents or accuracy, or for any action taken as a result


of anything contained in Parking News.


NEXT ISSUE COPY DEADLINE: Wednesday 11 April 2012


Average Net Circulation January 09 – December 09 1,665 copies


APRIL 2012


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