Anne Durand-Badel, international marketing manager at Nuance Healthcare, discusses the efficiency savings that can be made by investing in the right technology.
last 12 months, and consider what needs to be accomplished over the next 12.
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For many healthcare professionals and NHS trusts, this will mean finding a way to reconcile the national priorities and areas for improvement – as outlined by the recent NHS Operating Framework report – with budget reviews and spending cuts. Optimising the efficiency and productivity of essential workflow processes can make a considerable and measurable impact in trusts’ missions to run leaner and more efficiently, without compromising patient care.
For many years, Nuance Healthcare has been helping the healthcare industry achieve their patient care, efficiency and productivity goals. Its technologies, applications and cloud-based services enable healthcare provider organisations to reduce operating costs, increase reimbursement, and enhance patient care and safety. The company’s solutions are used by more than 8,000 hospitals and 400,000 doctors worldwide.
Meeting the challenge
A key challenge faced by healthcare organisations is how they document, share and utilise clinical information. To ease this, a common vision is for every hospital to have a sophisticated speech infrastructure, and it is anticipated that the broader roll-out of speech recognition at hospitals in Europe will be accelerated through the broader deployment of Nuance’s eScription service.
This is a Computer Aided Medical Transcription solution (CAMT),
he start of a new year is an opportune time to reflect on the achievements of the
delivered as a ‘pay as you go’, on- demand Software as a Service (SaaS). This backend speech recognition software converts doctors’ digital dictations into formatted draft documents that medical secretaries can easily review and edit.
With eScription, trusts pay for the entire service on a simple, all-inclusive ‘pence per line’ basis, without any hidden on-site server or infrastructure costs, no significant IT resource or management costs, or maintenance or support costs thereafter. Therefore, the service is an operational cost rather than a capital cost, which is better suited to many trusts facing financial belt- tightening and budget-reductions.
In the States, it has already helped 22 hospital organisations to realise cost savings in excess of a million dollars without compromising patient care. Based on their savings, budget-strapped NHS trusts could save up to £2.5m per annum if they adopted eScription.
Scalable, adaptable – recognising your needs
Many healthcare organisations
benefit from Nuance’s speech-based offerings, including SpeechMagic, an information capture platform, designed to be easily and seamlessly integrated into third party applications, including a RIS, a HIS or an EHR.
Meanwhile, others are familiar with Dragon Medical, the front- end program for real-time speech recognition. It supports practically all Windows-based EHR systems, and makes creating reports at the point of care more efficient, while easing the navigation of EHR systems. It enables clinicians to dictate and instantly review their dictated reports.
Once approved, the clinicians can then share the report with their peers or colleagues in real time, ensuring that discharge letters can be dispatched to patients within 24 hours.
These are some of the reasons why Dragon Medical is the choice of more than 180,000 doctors for dictating progress notes, HPI (history of present illness), assessments and plans, consult notes, referral letters and more. Irrespective of the changes the
NHS has to go through to become leaner and more efficient in 2012, the quality of patient care should remain at the heart of everything it does. With that in mind, speech technology can be viewed as a critical factor for the successful delivery of healthcare through IT.
Time and again, it helps clinicians, nurses and more broadly all healthcare professionals to document more clearly, more consistently and more accurately, while delivering tremendous value to both patients and trusts.
Anne Durand-Badel For more information
T: 0208 734 3681 E:
anne.durand-badel@nuance.com
national health executive Jan/Feb 12 53
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