A comprehensive guide to digital dictation and voice recognition within the NHS Featuring case studies and information from providers, academics, and users. SUPPLEMENT CONTENTS:


37. Easing the bottleneck – Barnet, Enfi eld & Haringey Mental Health Trust, Claire Wells 40. Coordinating communications – BCS Health and BT Health, Dr Justin Whatling


43. Seamless digital dictation & speech recognition technology as part of the QIPP agenda – BigHand, Tom Allen 44. Verbatim transcription: chasing the ideal – University of Birmingham, Professor Michael Toolan 47. Reconfi guring administration services – Scribetech, Andy Rennison 48. Digital dictation improves workfl ow within trusts – Dict8, James Fellowes 49. Digital age – Doncaster and Bassetlaw Hospital NHS Foundation Trust, Julie Ekins


50. Doncaster hitting 24-hour turnaround time for clinical correspondence– Medisec Software, Tom Rothwell 53. Recognising a better way to improve patient care – Nuance Healthcare, Anne Durand-Badel 54. Visible benefi ts – University Hospitals Coventry and Warwickshire NHS Trust, Danny Roberts 55. Outsourcing transcription – Morgan Centre at University of Manchester, Hazel Burke


56. Improving effi ciency at a mental health trust – North Staff s Health Intelligence Service, Dave Kerrison


57. Digital dictation: a ‘nice-to-have’ or an essential opportunity to improve effi ciency and patient care? – Lexacom, Dr Andrew Whiteley 58. Making sense of what people say – Nuance, Carina Edwards and Joseph Petro 60. World leading innovations – Olympus, Georgina Pavelin


61. Recognising the future – National Health Executive, Kate Ashley 62. Cut out the middleman – Winscribe, Chris Rodwell


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