Letters
an abandoned mooring anchor on the eastern beach. Another photo shows a different abandoned anchor
on the Western beach of the island. Both of these anchors pose a real hazard to small craft or dinghies landing on the beach as both anchors are hidden when the tide is in. Photos show the mooring buoy in question as noted above. The first few feet of the chain is in good condition but has been worn to less than half the original thickness after only about 6 foot of length. It is obvious why this buoy happened to come adrift.
In fairness, at least the visible portion of the mooring that your letter writer had been tied to had been replaced this year. The question is, were the remaining moorings inspected at that time and why weren’t the abandoned anchors picked up off the beach while a vessel capable of handling mooring anchors was available?
Thanks for a great publication. Area 7
LED
Thanks for the photos. I called Parks and the person I finally talked with basically gave the company line that everything was taken care of, all buoys were fine. No doubt it’s a manpower/ budget consequence, but doesn’t make it less perturbing.
Customer Service is Not Dead
We recently developed a leak in our fresh water system. I determined that the problem was in the connections to the expansion tank. Imagine my joy when I removed the tank from the wall and the leaking fitting suddenly popped off, causing the pump to come on and drench me and everything else in the area. The culprit turned out to be one of the little plastic clips that holds the fitting in place. I was convinced I was going to have to buy a whole new tank just because of one stupid little hunk of plastic. I went online to see if Jabsco sold any kind of repair
kit. All I found was a page on their website with a form to fill out for “Customer Service Inquiries.” I dutifully filled it out, expecting to hear absolutely nothing and figuring I’d be going out and buying a new expansion tank. However, when I fired up my computer the next morning, I found a note from Maria Noble, customer service rep of the Jabsco division of ITT, telling me that she had put two new clips in the mail for me at no charge! We are always quick to spread the word when companies do things wrong. I wanted to be equally quick to let everyone know that Jabsco still believes in taking care of their customers!
Charlie Long Gig Harbor, WA
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48° NORTH, OCTOBER 2011 PAGE 11
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