The Review ➔ Airline duo splashes the cash
THE newly merged United Continental company is investing over $500million in onboard improvements across its fleet, including more flatbed and Economy Plus seating. Flatbeds will be added to a further
62 of the carrier’s long-haul aircraft, taking the total to 185, and its Economy Plus seating will be introduced on over 300 aircraft, while wifi internet facilities will be installed on more than 200 aircraft. “We are making very good progress building the world’s leading airline,” says Jeff Smisek, president and chief executive officer of United Continental Holdings. “These product enhance- ments, coupled with our unbeatable route network and loyalty pro- gramme, will provide an unsur- passed travel experience for our customers. We are planning many other product enhancements, both on the ground and in the air, which we will announce in the future.”
IN THE AIR IN BRIEF
• AMERICAN Airlines has signed a contract for 260 new A320 aircraft. “The A320 family of aircraft will help us achieve improved fuel efficiency and other operational savings, while offering out customers state-of-the- art technology and an enhanced travel experience,” said AA president Tom Horton.
The developments are in addition
to the arrival of 25 new aircraft due for delivery in the next year, which includes the long-awaited B787 Dreamliner. United will become the first North American airline to take delivery of the Dreamliner for which it and Continental have each placed an order for 25 of the Boeing aircraft. They will be configured with 36 flatbed seats in Business- First, 63 seats in EconomyPlus and
120 seats in economy. Details of which routes it will operate have not yet been revealed. “The 787 will be a game changer
for the new United and the industry. It will be a customer pleasing aircraft, and with its range, fuel efficiency and superb operating economics, will allow us to enter new long-haul markets and also replace older, less-efficient widebody aircraft,” says Smisek.
NO.1 LOUNGE MOVES IN AT T3
NO.1 TRAVELLER opened an airside passenger lounge at London Heathrow’s Terminal 3 in August following the success of similar facilities at Gatwick and Stansted. The lounge can be accessed by
any passenger departing from T3 for an entry fee of £30 (or £25 in advance) which includes food from a bistro-style menu and a fully tended bar, plus the use of a quiet room, business centre, showers, mini cinema and games room.
‘Pod-style’ bedrooms are available
for an additional £20 per hour for single occupancy, and the Travel Spa offers treatments from £15. Phil Cameron, founder and CEO
of No.1 Traveller, says, “With a new world-class lounge, designer bedrooms, shower facilities and spa treatments, the passengers’ time at the airport can now be a highlight of their journey.” The new lounge at T3 is open daily from 4.30am to 10.30pm.
• QATAR Airways has launched flights from its Doha base to Kolkata, its 12th Indian destination. Daily flights with the carrier from Manchester and London Heathrow connect with the new operation in Doha. The airline went double-daily from Manchester to Doha in June thanks to the popularity of the initial daily service. It operates a two-class A330 on the route with up to 30 business class seats in 2-2-2 configuration, and up to 275 in economy.
• BMI launched new flights to Nice in the south of France in August and follows this up with a new operation to Agadir, Morocco, commencing on October 29th. Flights to Nice operate daily from London Heathrow, increasing to twice daily from 30 October 2011, while direct flights to Agadir will operate twice weekly from London Heathrow on Tuesdays and Saturday. On October 13th it launches flights to Amritsar in Northern India via Almaty in Kazakhstan. In April it launched services from Heathrow to Bergen and Stavanger in Norway, and Casablanca and Marrakech in Morocco.
• FROM September the entire SWISS intercontinental fleet will feature the new Business Class – it will also be the only European airline to offer a three-class cabin product including First Class on all its long- haul routes.
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