For buyers and arrangers of business travel and meetings GDS IN THE SPOTLIGHT
WILL American Airline’s direct connect be the IT “spaghetti hell” that Amadeus describes when the airline turns its back on GDSs and starts a ripple of multiple feeds? We’ve taken a long, hard look at the subject on page 26.
Other industry controversies pepper our pages this issue, such as the new Bribery Act and how best buyers can keep on the right side of the law, on page 32; whether going global is do-able and seamless as is promoted, in our regular Debate feature on page 20; and why there’s no room left for greenwash in company travel policies now the government is getting tough and introducing mandatory reporting of emissions from FY2012, as explained in Question Time on page 24. The hot topics continue: on page 12 looking at how online transaction
fees will evolve, according to Egencia; on page 10 tracking how to manage internal meeting space; and on page 8, setting the record straight on why travel managers are not a thing of the past, according to one buyer. We try and clarify the definition
of an apartment, through our profile of one of the trailblazers of the sector, Charlie McCrow, on page 22, while you can get stuck into our annual airline update starting on page 62.
On page 80 we show you how best to fly to the four countries that make
up half the earth’s population, the BRIC countries, that also happen to be the fastest-growing and largest emerging markets in the world. How to do business in Québec and Busan, South Korea’s second-largest city, can be found on page 77 and 75 respectively. It is less controversial now and more commonplace for companies to manage their meeting spend as they do their transient spend and we take a look at this sector on page 56. Lastly, don’t miss the preview of our annual conference, TBTC, on pages 15-18. It deftly consolidates all the strands of our industry, as mentioned above.
THE BUSINESS TRAVEL MAGAZINE (Print) ISSN 1754-8543
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CONTRIBUTORS
Mike Swindell TECHNOLOGY EDITOR Mike is a veteran of the travel industry, specialising in business travel, trade technology and aviation. He has been features editor of Travel Trade Gazette and deputy editor of Airline World.
Colin Ellson JOURNALIST Colin is a highly experienced travel journalist, specialising in the aviation sector and the Middle East. Before venturing into the travel sector, Colin was an award-winning journalist on the TV Times.
Linda Fox JOURNALIST Linda has worked as a freelance travel writer for over four years and prior to that spent seven years covering the hotels and technology sectors on Travel Trade Gazette.
Andy Hoskins DEPUTY EDITOR Andy has been deputy editor of The Business Travel Magazine since its launch. He was named Travel Trade Journalist of the Year at the 2009 Travel Press Awards and also writes across the BMI Publishing Ltd portfolio of magazines.
Roger Gardner CONSULTANT Roger is an aviation environmental expert with nearly 30 years experience of policy development, regulation and research management, currently providing consulting advice to various stakeholders.
Gillian Upton EDITOR
SUBSCRIBE FOR FREE! 4 I THE BUSINESS TRAVEL MAGAZINE
Catherine Chetwynd JOURNALIST Catherine is a freelance journalist, specialising in B2B subjects ranging from business travel and managing fleet cars to HR subjects, including work/life balance – something she also practises in abundance.
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TRAVEL TRADE
PUBLICATION OF THE YEAR 2009 & 2010 THE TRAVEL
PRESS AWARDS
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