INSIDE THIS ISSUE


“Look at how you can manage your internal meeting space effectively”


10 MORAG ALABASTER


DIRECTOR OF MWB MEETING VENUES AT MWB BUSINESS EXCHANGE


September/October 2011


10


56 FEATURES


“Negotiating a global deal is an increasingly viable option for buyers“


20 GLEN MINTRIM


SALES MANAGER, UK & IRELAND, EMIRATES


26 GDSs – the state of play A look at developments across the global distribution systems


32 Corporate Hospitality How will new bribery legislation hit this sector?


56 Meetings Management How best to handle internal and external meetings needs


62 Airline Update Our annual examination on the state of aviation


REGULARS


6 The Knowledge Corporate case study


“It was difficult to explain to people what a serviced apartment was, and it still is”


22 CHARLIE McCROW


MANAGING DIRECTOR, THE APARTMENT SERVICE


8 The Knowledge Buyer perspective


10 The Knowledge Step-by-step guide


12 The Knowledge Supplier perspective


15 Event Preview The Business Travel Conference


62


20 The Debate Is going global the way forward?


22 The Conversation With Charlie McCrow of The Apartment Service


24 Question Time Greener business travel


34 Human Resources ACTE's 3 under 33 programme


87 Reality Check Product reviews by those in the know


THE REVIEW


39 Sixteen pages of top news stories, trends and developments, plus updates from ITM, ACTE and HBAA


DEPARTURES


75 On Business in... Busan 77 On Business in... Québec City 78 Meeting in... Isle of Man 80 Flying to... The BRIC countries


“After a difficult couple of years, businesses are certainly travelling more than during the recession, with a marked increase in passenger numbers and the money being spent on air travel”


So says Adrian Parkes, chief commercial officer at Portman Travel, in our annual airline update


26 62


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