COVER STORY nnovative online databank
drive unit. Using the detailed search function engineers were able to identify an identical drive on a palletizer that wasn’t in use. The drive from the palletizer was used to replace the failed drive, enabling production to be restarted very quickly. SEW-Eurodrive’s UK service manager, Karl
hassle out of everything.
All the technical details are listed for each drive, including those that were not manufactured by SEW-Eurodrive. This information is comprehensive, with over 40 different fields including data on everything from input and output speeds to the permitted surrounding temperature. At this level CDM®
also lists each drive’s
service history and any future planned maintenance events. A really useful feature allows users to send a message to SEW- Eurodrive with queries or requests about the drive, without the need to supply any product codes or reference numbers. CDM® this automatically.
does all
A message could simply read: “Order of on-site inspection for 7 June 2011 at 2pm,”
and SEW-Eurodrive’s engineers would arrive on the specified day, at the specified time, to inspect the unit. The inspection would be booked in as a future maintenance event so the user would know that the request had been acknowledged and booked in. Additionally, condition monitoring such as vibration analysis and oil age monitoring can also be linked with the databank. CDM®
With a complete inventory of all drive technology at a given site users were able to target older units that could be replaced with high efficiency motors, helical bevel gearboxes, or the very latest technology MOVIGEAR, to increase energy efficiency. An unexpected benefit of CDM® came when one user had a problem with a failed
Rigg, says that the new service “gives users complete knowledge of all the drive technology in their factories in a way that has never before been possible.” According to Rigg, “Because CDM®
is an has proved its worth on many fronts.
interface it’s a bit like having SEW-Eurodrive in the factory all the time as part of the user’s maintenance team. And, in a sense, that’s what it is. It’s all about raising the bar, delivering excellence, minimising the total cost of ownership and increasing uptime for customers. We think we’ve done that. CDM®
is
something unique, innovative and really special.” For more information please contact: Karl
Rigg, UK Service Manager, SEW-Eurodrive Ltd., Normanton, West Yorkshire, WF6 1QR. Tel: +44 (0)1924 893855, Email:
service@sew-eurodrive.co.uk www.sew-eurodrive.co.uk
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