What happens if I’m unwell?
If I join for half of a World Cruise will I be treated diff erently from those passengers doing the whole thing?
Not at all. You will experience the same standards of service and enjoy exactly the same level of care. When it comes to seating for dinner, the Restaurant Manager will try to seat you with other people on board for a similar time – this helps you meet like-minded people with a similar lifestyle, and us to minimise disruption to everyone’s fi ne dining experience.
I want to visit my relatives in Australia so would need a two week gap between my fl ight out and joining the ship in Sydney to sail back home. Is this possible without having to make my own fl ight arrangements?
Yes, we can arrange fl ights up to 6 months from the start or end of your cruise to cater for this kind of scenario, making these holidays especially fl exible. We also offer City Stays for shorter stays.
At P&O Cruises we are prepared for every eventuality. Each ship has a Medical Centre on board, supported by fully qualifi ed doctors. We are proud to be able to say that all of our medical centres are the fi rst and only facilities in the industry to be accredited by the prestigious United Kingdom Health Quality Services and certifi ed to ISO9001:2000. If you happen to be taken ill whilst cruising with us and your condition were so serious that we needed to get you to shore, we will ensure that you are placed into the care of our port agents and a member of our team ashore will keep in contact with you and provide support if required.
What is the diff erence between Club, Freedom
and Select Dining?
On all of our ships you’ll fi nd our silver-service restaurants (the majority of our ships have more than one) and each night they present a wonderful menu of up to fi ve courses, which is included in the price of your holiday. Club and Freedom Dining are simply terms we use to describe the different dining time options for these restaurants.
I’ve done a two week cruise with you previously and received a detailed on board account to settle at the end of the cruise. I’m concerned that on a very long cruise I could be hit with a massive bill at the end. How can I make sure I know what I’m spending?
On a multi sector cruise, you would be sent an account statement to settle at the end of each of the main sectors. These dates will be advised when you are on board. This helps you keep track of your spending and avoids the problem you’ve outlined. Any on board spending money you have been given will also be divided over the sectors. If at any time you wish to review your on board account you can do so by asking at reception.
Club Dining restaurants have fi xed dining times; either 6.30pm or 8.30pm and there you are seated with the same people each night, which is a really lovely way to meet new friends and share your holiday adventures. You can choose which time you prefer when you book your cruise. When you arrive on board you’ll fi nd a note in your cabin to confi rm the restaurant, dining time and table number for your cruise.
Freedom Dining restaurants have fl exible dining times so you can dine at a time that suits you. Freedom Dining is available on Azura, so if you prefer this style to the fi xed dining times and are planning to book this ship, then you just need to let us know at the time of booking your holiday.
Whether you opt for Club or Freedom Dining you are free to dine in any of the other smaller restaurants on board (we use the term ‘Select Dining’ to describe these and they include our celebrity chef restaurants) you just need to reserve a table like you would do at any restaurant ashore. A modest cover charge applies which is usually between £5 and £30 per person depending upon the restaurant.
In addition to all of this, there’s a buffet restaurant open throughout the day and long into the night where you can enjoy world cuisine (this is also included in the price of your holiday). The Club, Freedom and Select restaurants all adhere to the ship’s dress code for the evening, but you are free to wear casual clothing in the buffet restaurant.
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YOUR QUESTIONS ANSWERED xxxx
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