What is the
tipping etiquette?
I am proud to say that exceptional service is one of the things for which P&O Cruises is renowned, so when you step on board you will always receive a warm welcome and a high standard of service from every member of crew you meet along the way. And, just like tipping in a restaurant after an evening out, tipping on board is absolutely at your discretion. Envelopes are provided at Reception towards the end of your cruise if you do wish to tip crew members.
As it’s your silver-service waiters and cabin steward who will look after you personally every day of your holiday, the following suggestions are for these crew members specifi cally. However you may, of course, wish to tip others too.
As a guide, we suggest £1.50 per passenger (aged 12 and over) per day for your cabin steward, and £1.60 per passenger (aged 12 and over) per day for the silver-service waiters. If you choose Club Dining you may wish to leave your tip in the envelopes provided and hand it to your waiters on the last night of your cruise. However, if you opt for Freedom Dining on Azura we will add a discretionary £1.60 per passenger per day (aged 12 and over) to your on board account. We do this because, unlike Club Dining, you will be served by different waiters who we trust will warrant your appreciation, so knowing who to tip and how much could become a little tricky. Adding it to your account is intended to make your life a little easier and to ensure that the Freedom Dining waiters have the same opportunities as their Club Dining colleagues. To fi nd out more about the restaurant choices on board turn to pages 22-25.
How do I decide which cabin to book?
It really depends on what kind of person you are. Night owls will fi nd cabins close to the decks with the theatre and bars the most convenient. Conversely, if you like to go to bed early then choose a cabin away from this deck. Late sleepers would be better away from the gym and children’s clubs, which are usually lively in the mornings. If you can’t, or would prefer not to walk long distances, then it may be best to choose a cabin that’s close to the lifts.
Ships are really quite stable even in inclement weather, but the lower decks at the centre of the ship are least affected by any movement. If you’re travelling with teenagers then you may prefer to travel in Aurora’s cabins with interconnecting doors or Azura’s AE grade suites. These cabins do get booked up quickly though so another alternative would be to book an outside cabin for you and an inside cabin directly opposite for your children. Azura and Aurora offer a small number of single cabins should you wish to travel solo. To fi nd out more about cabin choices for each ship, turn to the relevant ship section.
How much luggage can I bring?
On cruises sailing from and returning to Southampton, you can bring as many bags as you can comfortably fi t into your cabin. Just bear in mind that each piece of luggage should weigh no more than 23kg (20kg if travelling on an Eavesway coach) for handling purposes. On scheduled international fl ights the baggage restrictions vary between 20-23kgs per person. Please confi rm with your air carrier.
Are the ships diff erent from one another?
All our ships deliver that unique P&O Cruises atmosphere and style of service, but as they are different sizes, the rooms and facilities do vary. Turn to page 14-15 for our ship comparison guide – a great tool if you need help deciding which ship to choose.
I live hours away from the nearest main airport, do you off er hotel stays before fl ights?
Yes, if you’re fl ying from London and have a long journey to the airport we can arrange an overnight hotel stay for the night before your fl ight from £119 per room, just let us know at the time of booking.
38 WORLD CRUISES 2013
YOUR QUESTIONS ANSWERED xxxxx
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