delay. Depending on the particular circumstances, refreshments, meals and accommodation may be provided as appropriate, subject always to the facilities and services locally available. P&O Cruises aim will always be to minimise the inconvenience of any delays.
Brochure information
The information in this brochure represents P&O Cruises plans and intentions at the time of going to press. Events subsequent to the printing of the brochure may cause us unavoidably to change our plans, which could affect the published itineraries, prices and port taxes. In the event of such changes or alterations, you will be told as soon as reasonably possible, but P&O Cruises gives notice that all information in this brochure is subject to alteration with or without notice. Passengers are carried subject to the conditions of the carriers concerned. You will fi nd P&O Cruises Booking Conditions on pages 141-144. The photography used throughout this brochure depicts typical locations and scenes that may be viewed on a P&O Cruises holiday. Any imagery used may not be a specifi c representation of what can be seen on that cruise, but may simply refl ect the ambience or theme of a location visited. We are able to provide core information about our cruises in alternative formats. If you would like to discuss your requirements please call 0845 3 55 4444.
Data protection
P&O Cruises is a trading name of Carnival plc. Personal information you provide to us in connection with your booking will be processed by Carnival plc in accordance with our Data Protection Policy set out in the Booking Conditions and for marketing purposes as set out below.
Carnival plc and other Carnival group companies (including those in the US) may wish to contact you with information and offers from P&O Cruises and other Carnival group cruise brands or for market research purposes. If you prefer not to be contacted please contact us at: Customer Data Department, P&O Cruises, Carnival House, 100 Harbour Parade, Southampton SO15 1ST.
Your fi nancial protection
The fl y-cruises in this brochure are ATOL protected by the Civil Aviation Authority. Our ATOL number is ATOL 6294. ATOL protection does not apply to all cruises shown in this brochure. All non-fl y-cruises sold in the UK are protected by ABTA. Please see our Booking Conditions for more information, and if in doubt ask us to confi rm what protection may apply to your booking.
ABTA membership
P&O Cruises is a member of ABTA with membership number V8764. ABTA and ABTA members help holidaymakers to get the most from their travel and assist them when things do not go according to plan. We are obliged to maintain a high standard of service to you by ABTA’s Code of Conduct. For further information about ABTA, the Code of Conduct and the arbitration scheme available to you if you have a complaint, contact ABTA Ltd, 30 Park Street, London SE1 9EQ or go to
www.abta.com
Protecting the environment
We take our environmental responsibilities very seriously and are committed to reducing our environmental impact. We are dedicated to preserving the marine environment in which we operate, and therefore believe it is our duty to introduce environmental practices which set a high standard of excellence and responsibility. To support our aim we have developed an environmental management system independently certifi ed to ISO 14001, which is the most widely recognised global standard for improving environmental performance. We recognise that without appropriate treatment the waste generated on board our ships, together with the fuel and other products we use to transport, feed, entertain and take care of you could have an impact on the environment. Our waste treatment facilities ensure that all waste water is appropriately managed to minimise its impact upon the oceans. All general waste is treated on board to reduce its volume prior to landing ashore, and wherever possible general waste is recycled. We are reducing our air emissions through the implementation of fuel effi ciency measures, including improved hull coatings, low energy lamps, increased recirculation of waste heat and improved effi ciency in air conditioning, and we continue to explore new technologies. Through these measures and other initiatives P&O Cruises will ensure that we help preserve our environment for future generations.
Our prices
The fares shown in this brochure are available for sale from 13 July 2011. We reserve the right to vary particulars and prices shown in this brochure after the date of publication. Prices, supplements and special offers advertised in this brochure or elsewhere may be withdrawn or changed. Prices may go up or down. Prices may rise in subsequent editions of this brochure. Regular promotions and discounts from both ourselves and travel agents mean that savings on the brochure prices are available from time to time, which will vary depending on when the booking is made and the popularity of the dates and itinerary of a particular holiday and other factors. Please contact your travel agent for up to date prices before you book, or call us on 0845 3554 444, or visit our website at
www.pocruises.co.uk
Guarantees
When you or your travel agent come to make a reservation you may be offered the guarantee of a cabin type, rather than a specifi c cabin number. This is because we know from past experience that a small number of passengers will be compelled to cancel their arrangements, thus leaving the accommodation vacant. Accepting a guarantee means that you have a fi rm booking and can go ahead with your holiday plans in the same way as if you had accepted a specifi c cabin number at the outset. When we allocate a cabin number you can rest assured you will be given a cabin of the type you have booked, or, in some instances, of a higher grade, though it may be situated on a different deck to that shown on the deck plan for the grade guaranteed. The fare you have been quoted will, however, remain unchanged.
Single occupancy in shared cabins
We offer a number of cabins for single occupancy at an additional supplement to the cabin rate. For single occupancy add 70% (80% for Adonia) to your cruise fare after the Early Booking Saving has been deducted. The following grades will be available for single occupancy: Adonia
JA – OD grades
Arcadia DA – OE grades Aurora IA – OD grades excluding KA and OA Azura JA – OG grades On all ships other grades may also be sold for single occupancy but at the full fare i.e. twice the fare for the type concerned. The supplement should be added after the Early Booking Savings have been deducted. You should also note that only a limited number of rooms will be available for single occupancy. Once this number has been reached, a limited amount of single occupancy rooms may still be available at a higher fare. The Single Occupancy Supplement does not apply to holiday package options.
Cabin changes
Just occasionally it may be necessary for us to change the cabin that you have booked. Should this situation occur, you can rest assured we will move you to a higher cabin grade at no extra charge. If you have chosen your booked cabin for a particular reason – for example a wish to be in a specifi c position on the ship – and would not want to be considered for a cabin move, please let us know at the time of booking. Please note that any cabin moves will be given only at the choice and discretion of P&O Cruises. We will, of course, continue to consider separately, any waitlist requests for upgrades for extra payment.
Cabin availability
Please note that certain cabin types on all ships will only be available to passengers taking a full world cruise.
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