.................................................................................................................................................................................................................
Flair Facts
• Their first customer at flair was Des Roche, from Roches Hair Salon, Palmerstown, who purchased hair products.
• Flair sell in excess of two million products a year.
• Flair now export orders across Europe and get enquiries from all over the world. • Flair has sold in excess of
launch of the company. • Flair currently stock over
13,000 products and counting!
ver ts
40 million products since the y
Back in the day
The Boat Oar
Getting fi nance from the banks was very difficult back then, and before Flair could get a loan to purchase a giant mixer machine to mix shampoo they had to use a boat oar to stir the product in the vat for hours!
Good Omens John’s promise
“We really welcome and appreciate our customers and their feedback and suggestions. Customers are encouraged to fill in feedback forms in our stores and can also email suggestions and ideas to
feedback@flair.ie; I personally read each of these emails. Working together in this way we are always striving forward to ensure our customers experience with us is of the highest quality.”
22
During the renovation of the Flair store in the late 1970’s, Patrick found an antique porcelain jar when digging out the foundation for the new cash and carry. The name of the product he found was ‘Genuine Russian Bear Grease – to beautify hair’. He took this as a good omen.
The Phone Box
Flair had to wait two years for a phone line to be installed, which back then was the norm. Patrick had to use a public phone across the street to call or make appointments to see customers. Placing a lengthy colour order with his suppliers was fun as he continued to enter coins into the phone box!
Two generations
John accepts the IBPA award for Best Industry Supplier 2008
Hairdresser Kathleen Rice from Dublin kitted out her salon using Flair when she opened 24 years ago, and her daughter recently came to Flair to kit out her salon too! Patrick is particularly proud to have served two generations in this family.
Page 1 |
Page 2 |
Page 3 |
Page 4 |
Page 5 |
Page 6 |
Page 7 |
Page 8 |
Page 9 |
Page 10 |
Page 11 |
Page 12 |
Page 13 |
Page 14 |
Page 15 |
Page 16 |
Page 17 |
Page 18 |
Page 19 |
Page 20 |
Page 21 |
Page 22 |
Page 23 |
Page 24 |
Page 25 |
Page 26 |
Page 27 |
Page 28 |
Page 29 |
Page 30 |
Page 31 |
Page 32 |
Page 33 |
Page 34 |
Page 35 |
Page 36 |
Page 37 |
Page 38 |
Page 39 |
Page 40 |
Page 41 |
Page 42 |
Page 43 |
Page 44 |
Page 45 |
Page 46 |
Page 47 |
Page 48 |
Page 49 |
Page 50 |
Page 51 |
Page 52 |
Page 53 |
Page 54 |
Page 55 |
Page 56 |
Page 57 |
Page 58 |
Page 59 |
Page 60 |
Page 61 |
Page 62 |
Page 63 |
Page 64 |
Page 65 |
Page 66 |
Page 67 |
Page 68 |
Page 69 |
Page 70 |
Page 71 |
Page 72 |
Page 73 |
Page 74 |
Page 75 |
Page 76 |
Page 77 |
Page 78 |
Page 79 |
Page 80 |
Page 81 |
Page 82 |
Page 83 |
Page 84 |
Page 85 |
Page 86 |
Page 87 |
Page 88